- Report: #229184
Complaint Review: Washington Mutual Card Services (formerly Providian) - Dallas Texas
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Author Confirmed
Why?
Washington Mutual Card Services (formerly Providian)
P.O. Box 660487 Dallas, 75266 Texas, U.S.A.
Phone:
800-280-9441
Web:
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Washington Mutual Card Services (formerly Providian) Intentionally Lowered Credit Limit to Charge Overlimit Fees Dallas Texas
Wamu intentionally lowered credit limit so they could charge overlimit fees on past due account.
D
West Lafayette, Indiana
U.S.A.
D
West Lafayette, Indiana
U.S.A.
5 Updates & Rebuttals
Dawn
West Lafayette,Indiana,
U.S.A.
It's an ethical concern.
#2Author of original report
Wed, January 10, 2007
It is true. The cardholder agreement that I signed states this. I still don't have to think it's good business or ethical. They lowered my credit limit less than $150 (an odd amount). It just so happens that the amount was what it took to cause an over the limit fee. I am legally bound by the agreement, but I am free to express my concerns about the ethics of such practices. They send out letters promising to aid and assist cardholders when we have financial problems, but they do something like this. It is unethical.
Elaine
Boise,Idaho,
U.S.A.
What about this is a ripoff?
#3Consumer Comment
Sun, January 07, 2007
You said your account is past due. According to the cardholder agreement (which you agreed to honor) this is their practice. What is wrong with it, other than you don't like it?
Elaine
Boise,Idaho,
U.S.A.
What about this is a ripoff?
#4Consumer Comment
Sun, January 07, 2007
You said your account is past due. According to the cardholder agreement (which you agreed to honor) this is their practice. What is wrong with it, other than you don't like it?
Elaine
Boise,Idaho,
U.S.A.
What about this is a ripoff?
#5Consumer Comment
Sun, January 07, 2007
You said your account is past due. According to the cardholder agreement (which you agreed to honor) this is their practice. What is wrong with it, other than you don't like it?
Elaine
Boise,Idaho,
U.S.A.
What about this is a ripoff?
#6Consumer Comment
Sun, January 07, 2007
You said your account is past due. According to the cardholder agreement (which you agreed to honor) this is their practice. What is wrong with it, other than you don't like it?
