RKWOLF
Garrison,#2Author of original report
Fri, December 21, 2012
One of the two watches is now running just fine after taking it to a local watch repair shop in New York City. Cost for new battery and install. $10.00.
The rebuttals are true. Those items were in the fine print on their website. Just beware.
The Outlaw Josey Wales
Golden Meadow,#3Consumer Comment
Tue, December 18, 2012
no one wants to hear from you
coast
USA#4Consumer Comment
Mon, December 17, 2012
"Their Free shipping format is easy and a trap... I rejected the estimate and found the free shipping no longer applied."
The web site never implies that they pay for return shipping. Their return policy is clearly posted in the Terms and Conditions on the company's web site.
Excerpt of the Terms and Conditions from the web site you provided:
8. Return Shipping. Watch Repairs USA offers free incoming (to our facility) shipping only. Customer is responsible for return shipping in all scenarios.