;
  • Report:  #1354779

Complaint Review: watchmaxx - Internet

Reported By:
Dr. Mazhar El-Sheikh - Jeddah, Saudi Arabia
Submitted:
Updated:

watchmaxx
Internet, USA
Web:
www.watchmaxx.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Purchased a watch and paid forit, never received it regardless of follow up. All responses are late and meaningless 

no proper answer and all the time ask for waiting extra time without any proper reason to wait apart from we will search



3 Updates & Rebuttals

Watchmaxx fraud

#2Author of original report

Tue, February 21, 2017

Total Fraud, response full of wrong information, Watch should be delivered in UKRAINE, ODESSA not Saudi

The response is adding more to their lies and dishonesty

Watch neither sent to Odessa, nor to Saudi

I never received the watch till today and never been asked to pay any duties

This is a company cover its lies by more lies, wish to see the bill of lading that show its shipped to Saudi

Wish to see a document show my collection of the watch  


Watchmaxx

#3Author of original report

Tue, February 21, 2017

I've to admit after discussion with one of the CRM, they had refunded my money back.

I'm now feeling better, yet I've to say that WATCHMAXX should give much more attention to International buyers

They should give more shipping options even if its more expensive

The company has to respond promptly so customers not to get frustrated. 

 


Ben

monsey,
New York,
United States of America
Shipped the watch in timely fashion but duty was not paid by the buyer

#4UPDATE Employee

Tue, February 21, 2017

We are truly sorry about any inconvenience.   We shipped the watch out the day order was received back in the end of December  to Saudi Arabia, the watch arrived and needed the Duties to be paid by the customer after 5 weeks the customer paid for it and the package was delivered last week.  

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//