Complaint Review: Website Management Systems - Las Vegas Nevada

Worked there for 15 years so I have quite a few stories to tell, but I'll keep this as short as I can bear to.

First things first: They have a habit of either buying positive reviews or having employees write them. Genuine 5-star ratings are likely from someone who hasn't worked there long enough and left due to something entirely unrelated.

The owners (husband and wife) do not have any idea how to do (or improve) what it is they're selling, but at least the husband knows he doesn't. I've told them how long it took to do a specific product (around 4 hours) and was told "No, it takes an hour" when they've never done it themselves and had a data set showing that historically that's how long it took.

The entire product of the company is very early 2000's when private blog networks were all the rage. It's incredibly outdated and recent algorithms are likely decimating the ranks for the sites they build.

So they love to say how much everyone is "family", but that loyalty flows one way. If you're sick, they expect you to still come in. Didn't believe in covid UNTIL they ended up getting it. Then it was "serious", but "easily fixed with a z-pack". You're allowed 2 sick days a year, but you need a doctors note to actually redeem them and beyond that you might end up being asked if you want to use vacation days to make up the difference if you go over. Common cold? You have to physically go to the doctor and get them to get a doctors note. So pay some money to get maybe more back in the form of your daily pay. This place embodies every pizza party meme you've seen.

Speaking of pay: It's "daily salary" until there's some emergency that takes you from the building early or if you're working overtime. I'm not 100% on this since I never wanted to try it out, but I think you get the day's pay if you're there for 4 hours. Anytime before then, they change it to hourly for the day. Pay comes on a weekly basis and there really hasn't been a time for me, personally, where the check hasn't cleared. There has been a few times where I was told to wait to cash it though. So take that how you will.

Raises are in separate groups depending on if you're a manager or not. Negotiate. I regret not doing it, but that's my personal fear holding me back. I've seen someone work there as a non-manager developer for about 2 years and end up making MORE than me at 15 years AND being an IT manager. $1.25/hr max for managers and $0.75/hr max for non-managers. It's 10 categories on a 1-5 rating scale. Giving 5's is generally discouraged as there's "always room for improvement", but can't be avoided on things like "attitude" and "attendance".

After working there for so many years, I hit the cap of 15 days/year of PTO. However, trying to take it was almost always a 'negotiation'. Taking off more than a week was an impossibility. I'd end up not using about half my vacation days during the year and then try to make it so there wasn't a long period of time that I wasn't away which was inconvenient at best for me. For example, I'd put in a request along the lines of "each Tuesday/Thursday of the week for the next month" to burn through my vacation days at the end of the year. Then be told "What about you only take half of those days and then we just pay you for the days at the end of the year." Why not Monday/Friday? Because those were important days of the week with regards to reports/paychecks/assignments. If you don't work something out by the end of the year and haven't used your vacation days, you just straight up lose them.

Benefits? You're on your own for the first year on costs for insurance. Then the company only picks up half of it past that point. Incredibly costly given the amount you're paid.

Plan on being a manager? Expect texts or calls on the weekend. More or less depending on what department you're in. In more recent years, they've set up a repeater in the city so you now have to check in with him. On Sunday night. On a walkie-talkie. Really. Work/life balance is not something that exists entirely if you're a manager.

Are you a Democrat? NEVER. MENTION. THIS. Meetings with the husband owner will almost always contain some disparaging remarks about them. I was once asked how I was going to vote on the way from being dragged to a courthouse to testify against someone trying to get unemployment. I told them that my wife at the time was going to vote for Trump (which was true) and they inferred that I was also going to vote that way and I just never corrected them because I knew how it would end if I did. I'm fairly certain that they knew some employees were Democrats when they refused to work on his Trump-based projects, but they weren't outright fired for that.

Going into sales for them? You better be really good at it. The lifecycle for someone in that department is ultra short. Entire groups have been fired at once to swap in a new one and hope for better sales.

The people you work with in your department is generally the best part about the job. I've met amazing people, but also the antithesis of those people through this place as well.

There are a great deal more things why I would suggest never to work at or do business with this company, but at those aren't things I can safely divulge.

The final straw for me was when my department was performing well working from home and in spite of the fact that they knew we wanted to keep that going, they forced us to go back. It was the 3rd or 4th time we had been told to go back because that's how many times covid had struck people in the department as if it would never happen again once that/those person/people had recovered.

Good riddance and good luck to anyone applying or doing business with them.