- Report: #87169
Complaint Review: Wellnet/American Values-Las Vegas - Las Vegas Nevada
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Author Not Confirmed
Why?
Wellnet/American Values-Las Vegas
P.O. Box 18434 Las Vegas, 89114-8434 Nevada, U.S.A.
Phone:
800-205-9969
Web:
N/A
Categories:
Business Rating:
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Wellnet/American Values-Las Vegas ripoff fraudulent billing Las Vegas Nevada
On April 1, 2004, I realized that 119.90 and 124.90 was deducted out of my checking account without my approval. Back in Mid-Feb I recv'd a call from telemarketer re: unlimited phone service, that they wanted me to try.
At that time I was asked to pay shipping/handling for $1.95 using a void check. I stressed to the telemarketer that I didn't want to be charged for anything else! He assured me that I wouldn't.
About 10days later I called to cancel trial because I haven't recv'd anything yet. I was given a cancellation number. I assumed that this was it, until I noticed money missing from my account.
I got the number from my bank and called. I was told that my money would not be refunded without filling out a cancellation notice and proof from the bank, and that this would take weeks to process. I was denied access to a supervisor, and was told that the company is in Asia. I explained to the rep that I never recv'd any products nor did I authorized these charges.
Rochelle
RanchoCucamonga, California
U.S.A.
At that time I was asked to pay shipping/handling for $1.95 using a void check. I stressed to the telemarketer that I didn't want to be charged for anything else! He assured me that I wouldn't.
About 10days later I called to cancel trial because I haven't recv'd anything yet. I was given a cancellation number. I assumed that this was it, until I noticed money missing from my account.
I got the number from my bank and called. I was told that my money would not be refunded without filling out a cancellation notice and proof from the bank, and that this would take weeks to process. I was denied access to a supervisor, and was told that the company is in Asia. I explained to the rep that I never recv'd any products nor did I authorized these charges.
Rochelle
RanchoCucamonga, California
U.S.A.
