- Report: #171729
Complaint Review: WELLS FARGO ACCEPTANCE - Minneapolis Minnesota
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WELLS FARGO ACCEPTANCE
3101 W. 69th St., Ste. 204 , MN Minneapolis, 55435 Minnesota, U.S.A.
Phone:
954-920-9270
Web:
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WELLS FARGO ACCEPTANCE ripoff Minneapolis Minnesota
Back in october 2005 I bought my wife a Hummer H2 and we use Wells Fargo as our Finnance institution. Every thing was fine like any other finance company they send me there automovile loan payment book and I started sending them my payments on time, My payment is for 700.89 but I send $1000.00 dollars every month for the last five month, so I can finish paying this truck sooner than expected. My night mare started in Dicember three month after the purchase. I got a letter for Wells Fargo insurance saying that they place a force insurance to this truck because according to them I didn't have insurance that was the first letter I got from them. I immediately call them and I ask them why they haven't call me or mail me a letter requesting information on my insurance policy that I have at this moment, they reply saying that they had contacted me and mail me with out any responce something that I know were lies. they told me to contact my insurance so that they could take that insurance away and we did so the very next day. My wife contacted them and they receive the fax from my insurance company and they told her not to worry they got the fax and it would take 72 hours to by place on my account so I let it rest.
(Wells Fargo has there own insurance company)
on 1/13/06 I got a letter from Wells Fergo. thanking me for the last payment something that I found very odd, and on the letter was a bill for almost $600.00 for insurance. I contacted them they gave me the all kinds of excuses eg: your insurance company cancel your insurance something that I know is not correct, another was that they didn't got the fax from my insurance. alot of contradictions. but here is were I exploded with Wells Fargo as I mention at the biggining of this letter I send $300.00 extra a month to go to principal,(on your payment book there is a box on the paper asking if you want to put money in to principal, I always checked and add the $300.00. my wife ask them whent was the next payment and since she don't know it because I am the one incharge of bill paid, the customer rep told her in March was her next due date, My wife told me that and I got the phone from her, I ask the laddy about it and she said that I was sendind extra money every month thats why i was two month in advance I got so mad with this and told her that does 300 were going to principal not for monthly payment. This company takes advantage of there client and I will file a report to the better bussiness bureu, this is to much stupidity. They don't care and I am going to get another finance institution. regarles if you pay your car payment on time or not they step all over you as there custome. This has been the worse finance experience.
I had use chrysler finance, ford finance, Mercedez finance, chase manhattan finance ect for other loans and by far this companies were 100% better that Wells Fargo.
Carlos
PLANTATION, Florida
U.S.A.
(Wells Fargo has there own insurance company)
on 1/13/06 I got a letter from Wells Fergo. thanking me for the last payment something that I found very odd, and on the letter was a bill for almost $600.00 for insurance. I contacted them they gave me the all kinds of excuses eg: your insurance company cancel your insurance something that I know is not correct, another was that they didn't got the fax from my insurance. alot of contradictions. but here is were I exploded with Wells Fargo as I mention at the biggining of this letter I send $300.00 extra a month to go to principal,(on your payment book there is a box on the paper asking if you want to put money in to principal, I always checked and add the $300.00. my wife ask them whent was the next payment and since she don't know it because I am the one incharge of bill paid, the customer rep told her in March was her next due date, My wife told me that and I got the phone from her, I ask the laddy about it and she said that I was sendind extra money every month thats why i was two month in advance I got so mad with this and told her that does 300 were going to principal not for monthly payment. This company takes advantage of there client and I will file a report to the better bussiness bureu, this is to much stupidity. They don't care and I am going to get another finance institution. regarles if you pay your car payment on time or not they step all over you as there custome. This has been the worse finance experience.
I had use chrysler finance, ford finance, Mercedez finance, chase manhattan finance ect for other loans and by far this companies were 100% better that Wells Fargo.
Carlos
PLANTATION, Florida
U.S.A.
