- Report: #1015387
Complaint Review: Wells Fargo Bank N.A - San Francisco California
Reported By:
Paul A -
Naples, Florida, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Wells Fargo Bank N.A
420 Montgomery Street, San Francisco, 94104 California, United States of America
Phone:
1-877-593-2468
Web:
https://www.wellsfargo.com/com/international/
Categories:
Business Rating:
(0)
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Wells Fargo Bank N.A Credited $19011 to the wrong account. Now they wont refund the money. San Francisco, California
Here are facts.
- On Dec 5th I sold about 2000 shares held through the company scheme. This amounted to $19011.24
- On Dec 10th these were settled and a wire for the proceeds were sent from Computer Share UK (Citibank GB).
- This wire was routed through Wells Fargo as intermediary bank and should have been forwarded to my account with Iberia Bank.
- Wells Fargo directed the funds into one of their own customer accounts by mistake.
- That customer spent $9261.24
- After much chasing around the facts were discovered and Wells Fargo returned $9750.00
- To date Wells Fargo have refused to return the balance of $9261.24. They blame Citi Bank and Citi Bank blame Wells Fargo.
- This has now been going on for over 60 days.
