- Report: #63137
Complaint Review: Wells Fargo Bank - El Monte California
-
Author Not Confirmed
Why?
Wells Fargo Bank
P.O. Box 5810 El Monte, 91734 California, U.S.A.
Phone:
877-380-3626
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wells Fargo Bank A fraudulent act was committed. Someone forged my name and withdrew all of my money from our savings account. Seguin Texas
I went to the local branch of the Wells Fargo Bank to pick up a 10-99 form to file with my income tax return. The 10-99 form was for my savings account. I had not received the form in the mail. In fact I never received but one 10-99 in the mail since I have had an account with Wells Fargo. I have never received any statements on my account, so therefore I thought my money was safe. Before the Bank became Wells Fargo, it was Victoria Bank and I received statements.
When I spoke to a representative of the Bank, I was told that my account had been closed on 8/17/2001. I never received any statement from this bank so, I had no idea that my account had been closed. I learned that someone had withdrawn the entire balance of my savings account. I was shocked. The representative of the bank showed me a copy of the withdrawal slip, the signature on the slip was not mine, it was a forgery. The name on the check show Deborah XXXXXXXX and was not in my handwriting. My name is Debbie not Deborah.
To my knowledge I do not know how someone obtained my account number. I have not lost any paper work that is associated with this account. Therefore I think it was someone associated with the bank that committed this fraudulent act.
Debbie
Seguin, Texas
U.S.A.
When I spoke to a representative of the Bank, I was told that my account had been closed on 8/17/2001. I never received any statement from this bank so, I had no idea that my account had been closed. I learned that someone had withdrawn the entire balance of my savings account. I was shocked. The representative of the bank showed me a copy of the withdrawal slip, the signature on the slip was not mine, it was a forgery. The name on the check show Deborah XXXXXXXX and was not in my handwriting. My name is Debbie not Deborah.
To my knowledge I do not know how someone obtained my account number. I have not lost any paper work that is associated with this account. Therefore I think it was someone associated with the bank that committed this fraudulent act.
Debbie
Seguin, Texas
U.S.A.
1 Updates & Rebuttals
Dustin
Minneapolis,Minnesota,
U.S.A.
Read the Terms ..If a check was forged, you are a victim of a crime.
#2Consumer Comment
Wed, October 08, 2003
If a check was forged, you are a victim of a crime. The crime was committed by a theif. You have no proof that a Wells Fargo employee did this, your claim is groundless. If you have an account somewhere and you stop recieving statements don't you think you should notice that? Did they have your correct address? Banks generally will not forward your mail if you just simply set up mail forwarding with your post office because of the sensitive information contained in bank statements. Before attacking a company in an arena that some may take seriously, make sure that you have a valid argument. Claiming Wells Fargo defrauded you is rediculous and if you had filed an affidavit of fraud and forgery with the bank and a police report with your local police your money would have been credited. Banks are required to protect you this way.
