- Report: #1025785
Complaint Review: Wells Pharmacy Network/American Pharmacy Solutions - Wellington, Pensacola Florida
Reported By:
taylor100 -
Santa Rosa, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Wells Pharmacy Network/American Pharmacy Solutions
11120 S. Crown Way, Wellington, Fl Wellington, Pensacola, Florida, United States of America
Phone:
855 935-5779
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wells Pharmacy Network/American Pharmacy Solutions American Pharmacy Solutions Tripled Charge w/o telling me. Rude, unresponsive Wellington, Pensacola, Florida
Ordered medicine I've been ordering from American Pharmacy Solutions for five years. It has always been the same price -- $70. The salesperson made no comment about the price; said it was to be filled by an associated company, which had fulfilled my previous order for $70.
This time, when the package arrived, the invoice and credit card charge was $200 -- nearly triple the previous charge. When I called to complain, the staff at American Pharmacy said they would do nothing about it, because they had transferred it to Wells Pharmacy, which I confirmed is under the same ownership.
Wells Pharmacy at first said, the price had increased and this was the price. Only when I threatened to stop credit card payment did they reconsider. They still charged $110, 50% more than before.
The people were all unconcerned and unresponsive; so I assume they are used to these kinds of calls and have been instructed to stonewall.
Do not do business with either Wells Pharmacy or American Pharmacy Solutions!
This time, when the package arrived, the invoice and credit card charge was $200 -- nearly triple the previous charge. When I called to complain, the staff at American Pharmacy said they would do nothing about it, because they had transferred it to Wells Pharmacy, which I confirmed is under the same ownership.
Wells Pharmacy at first said, the price had increased and this was the price. Only when I threatened to stop credit card payment did they reconsider. They still charged $110, 50% more than before.
The people were all unconcerned and unresponsive; so I assume they are used to these kinds of calls and have been instructed to stonewall.
Do not do business with either Wells Pharmacy or American Pharmacy Solutions!
