- Report: #355879
Complaint Review: WellsFargo Home Mortgage - Des Moines Iowa
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Author Confirmed
Why?
WellsFargo Home Mortgage
Des Moines, 50306 Iowa, U.S.A.
Phone:
866-234-8271
Web:
N/A
Categories:
Business Rating:
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WellsFargo Home Mortgage Our Church submitted a double payment to my Wellsfargo Home Mortgage, Wellsfargo only applied half the payment. Des Moines Iowa
We have had our WellsFargo Home Mortgage account for 6 years, due to unfortunate events in our personal lives, we recently had to turn to our church for a little financial assistance. They agreed to pay 2 months towards our mortgage. I received a statement from WellsFargo Home Mortgage, and this is what I found: The check that was sent to Wells Fargo on my behalf was in the amount of $1050.00. (which was for 2 months) on
7/22/08 - $519.50 was applied,
7/22/08 - $468.10 shows as being unapplied,
7/22/08 - $10.00 was taken out for copy fee,
7/22/08 - $10.00 was taken out for a inspection
7/22/08 - $42.40 was also taken out with no explanation on the statement.
Our statement is showing a Total Payment Due 8/01/08 of 1,012.06 which should only be a payment of 519.50.
Karmenc
Prescott, Arizona
U.S.A.
7/22/08 - $519.50 was applied,
7/22/08 - $468.10 shows as being unapplied,
7/22/08 - $10.00 was taken out for copy fee,
7/22/08 - $10.00 was taken out for a inspection
7/22/08 - $42.40 was also taken out with no explanation on the statement.
Our statement is showing a Total Payment Due 8/01/08 of 1,012.06 which should only be a payment of 519.50.
Karmenc
Prescott, Arizona
U.S.A.
