Complaint Review: Wendy's - Tucson Arizona

I am sorry that you had an unsatisfactory experience at that location. I work in a different franchise owned by the same individual. You are welcome to file a formal complaint through the Wendy's complaint system at the wendy's website. It will be sent directly to the corporate franchise office for that location. I am personally friends with the administrative employee who handles all the complaints in that office and can assure you that she does respond.

The first 2 answers both have valid points, however I still think it's wrong. Who orders the small combo at Wendy's? I do, that's why I think it's wrong. Do I have the right to say no? Of course, but McDonald's offers medium, large and extra large. They don't mention a small size but that's because they don't have one. Also I didn't mention that one visit there the cashier didn't say the "medium or large" line and after my order was placed, the manager pulled her aside for a second and I know that's what she was telling the cashier. Does it save time to only say "medium or large"? I don't know - does it save time to run a red light? Sure it does, that doesn't make it right. I worked in a movie theater and I know what upselling is, I didn't like doing it, but at least we didn't pretend that our "small" popcorn didn't exist.

I was visiting someone in the hospital and stopped at a nearby Wendy's for a bare Wendy's Spicy Chicken. And I did not notice many thin people there. I know how to cook foods using... ummm... usually 18 different spices, but I use no salt in my dishes while fast food joints like Wendy's use little more that salt for seasoning. So I suspect 'everyone' eating at Wendy's wants at least 'medium' and more likely 'super-sized'. So the order clerk is saving time by skipping 'small'. Who would want a 'small' at Wendy's?

I understand what your saying here, they do the same thing here in Mississippi. I really don't see the problem though, as you said, the sign is right at the front counter. All you have to say is "no thank you". If there is a med and a large, wouldn't their have to be a small? In my humble opinion, if this is the biggest problem that I run across at Wendy's, I'm a happy guy.

I understand what your saying here, they do the same thing here in Mississippi. I really don't see the problem though, as you said, the sign is right at the front counter. All you have to say is "no thank you". If there is a med and a large, wouldn't their have to be a small? In my humble opinion, if this is the biggest problem that I run across at Wendy's, I'm a happy guy.

I understand what your saying here, they do the same thing here in Mississippi. I really don't see the problem though, as you said, the sign is right at the front counter. All you have to say is "no thank you". If there is a med and a large, wouldn't their have to be a small? In my humble opinion, if this is the biggest problem that I run across at Wendy's, I'm a happy guy.

I understand what your saying here, they do the same thing here in Mississippi. I really don't see the problem though, as you said, the sign is right at the front counter. All you have to say is "no thank you". If there is a med and a large, wouldn't their have to be a small? In my humble opinion, if this is the biggest problem that I run across at Wendy's, I'm a happy guy.