- Report: #39726
Complaint Review: West Central Processing Co. - LaFollette Tennessee
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West Central Processing Co.
1701 Jacksboro Pike LaFollette, Tennessee, U.S.A.
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West Central Processing Co ripped off and scammed LaFollette Tennessee
When I applied to this company, I received an email stating I needed to fill out the application and mail $8.95 for shipping and handling of software and training materials. The email stated that they would send me an email when my application and fee were received. Needless to say, I never received that email so I emailed them asking what was going on. First they said they needed my name and address so they could look it up, after that was sent I waited some more. After another week went by I started emailing them again. I sent numerous emails only to finally be responded to saying everything was mailed. I still have not received anything and that was a few weeks ago. I wrote to them requesting a refund and still haven't heard anything back.
Julie
Windsor, New York
Canada
Julie
Windsor, New York
Canada
1 Updates & Rebuttals
Aymee
LaFollette,Tennessee,
U.S.A.
WEST CENTRAL PROCESSING CO. IS NOT A SCAM....
#2REBUTTAL Owner of company
Thu, February 27, 2003
In regards to the comments posted...The reason for the problems that occurred awhile back was due to a technical problem we the company had.
We lost alot of information which was electronically filed therefore causing problems with some packets at that time. Without the customers addresses we had to wait on them to contact us so we could resend there information. Although some never contacted us others did and were very satisified with there packets when they received them.
Since then the technical problem has been resolved. Sincere apologies went out to the people whose information was lost, and when requested refunds were sent out.
Respectfully,
West Central Processing CO.
