- Report: #1307047
Complaint Review: West Coast Car Audio - Sacramento California
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West Coast Car Audio
2409 Arden Way Sacramento, 95825 California, USA
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West Coast Car Audio Do Not Go Here..! Sacramento California
Work and customer service is horrible. Wish I would have looked at these reviews first. Took our audi in just to get the steering wheel control working. Was quoted one thing initially, then charged way more when the time came. Then a speaker went out so we figured may as well take it to the same place. Next, the stereo we had stopped working. Not their fault, so got a new stereo as well... big mistake..! Over a thousand dollars later, we try to adjust the settings. Move the options to the front right, and the sound goes to the back left. Wtf? Basic wiring. Turn the sub up. Nothing. FM radio. Nothing. Take it BACK in AGAIN and they straightened out the wiring. Will test the radio when we go a little ways out of town. Still no subwoofer. Ask them about it when we pick it up and they try and tell us we don't have an amplifier. Huh. Funny because it worked before.
Open the trunk. Pull back all the carpeting. Bam. Amplifier. Imagine that. "Oh. U didn't tell us about that". MFrs. We want all the speakers to work. Correctly. The tall, heavier guy who I'm assuming is their excuse for the manager jumps on the defense talking about being professional. So I reiterate the whole story. Starts dropping F bombs. So again. I reiterate how " professional" this work is. As I'm driving away in the other car, a small Scion iQ (similar to a fiat) he yells how cute I look in the car. FU MF. Words were exchanged. Wish I would have taken it to a real Professional shop. IE Rolling Sounds or Paradyme where have had all the work done on my Scion and have had nothing but respect and PROFESSIONALISM given to me. I will NEVER go back here and I will tell everyone looking for audio work to go literally ANYWHERE ELSE. Why did we give @West_Coast_CarAudio a chance. I sincerely apologize to @RollingSoundz and @ParadymeCarAudio for going here.
