- Report: #386562
Complaint Review: Westgate Resorts - Ocoee Florida
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Westgate Resorts
2801 Old Winter Garden Road Ocoee, Florida, U.S.A.
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Westgate Resorts Watch our for Westgate! Ocoee Florida
I took my family to Orlando and we attended a Westgate presentation. I honestly can't say I was "snookered" but I hope I can help someone else. Every time we tried to leave the price of the timeshare dropped and eventually (after 6 hours) I took the bait.
I returned to the hotel and later that night after reading reports on the company I decided to cancel my purchase. Under Florida law you only have ten calendar days so be sure you are in this window. I wrote them a letter to rescind the contract, attached a copy of my contract and deed, asked them to refund my credit card for the small downpayment I had given them and voila!
The money was credited back to me two days ago. Here's the kicker....cc the following address and be sure you send everything certified mail, return receipt requested. The sales dept did call me several times trying to get me to reconsider. Don't fall for that! You will be out of the ten day window by the time you are through talking with them about a better "deal" and then you'll be stuck. You are protected under the law but you have to be a smarter cookie when you rescind than you were when you purchased! Good luck!
Office of Attorney General
Dept. of Business and Professional Regulation
Division of Florida Land Sales, Condominiums, and Mobile Homes
Bureau of Timeshares
State of Florida
The Capitol PL-01
Tallahassee, FL 32399
I also contacted my credit card immediately and disputed the charge until I was sure I received the refund. Document everything and make copies of everything and as long as you're in that 10 day window you're fine. They didn't tell me about the cancellation period during the presentation of course.
Tigerpaw
Clearwater, Florida
U.S.A.
I returned to the hotel and later that night after reading reports on the company I decided to cancel my purchase. Under Florida law you only have ten calendar days so be sure you are in this window. I wrote them a letter to rescind the contract, attached a copy of my contract and deed, asked them to refund my credit card for the small downpayment I had given them and voila!
The money was credited back to me two days ago. Here's the kicker....cc the following address and be sure you send everything certified mail, return receipt requested. The sales dept did call me several times trying to get me to reconsider. Don't fall for that! You will be out of the ten day window by the time you are through talking with them about a better "deal" and then you'll be stuck. You are protected under the law but you have to be a smarter cookie when you rescind than you were when you purchased! Good luck!
Office of Attorney General
Dept. of Business and Professional Regulation
Division of Florida Land Sales, Condominiums, and Mobile Homes
Bureau of Timeshares
State of Florida
The Capitol PL-01
Tallahassee, FL 32399
I also contacted my credit card immediately and disputed the charge until I was sure I received the refund. Document everything and make copies of everything and as long as you're in that 10 day window you're fine. They didn't tell me about the cancellation period during the presentation of course.
Tigerpaw
Clearwater, Florida
U.S.A.
