- Report: #456176
Complaint Review: whiteningnow.com/ - Internet
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Author Confirmed
Why?
whiteningnow.com/
.whiteningnow.com/ Internet, U.S.A.
Phone:
866-964-1011
Web:
N/A
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whiteningnow.com/ WHITENING YOUR SMILE FREE TRIAL OFFER JUST PAYING SHIPPING FEE Wood Dale Internet
I was reading a news article on Foxnews.com when I noticed an ad for Teeth Whitening for free web ad. Once I clicked on it, it lead me to whiteningnow.com. As I understood the ad, I only had to pay a small shipping fee to get free trial product. I never authorized them to charged me a full $78 for the product if I did not call them back to cancel.
Once I noticed on my bank statement that a $78 was charged to my checking account, immediately I call Whiteningnow.com to ask them to clarify and ask for a refund of the charge ($78) that I did not authorize. They told me that I had 14 days from the day that I call to call back and cancel before the charge was to applied. I was not told that when I order. They told me that on their website it was written under terms and conditions. They refused to refund although I offer to send back their product unopen.
To me, as a normal person, Free Trial is FREE TRIAL. Not many of us do read Terms and Conditions. I think their web ad is misleading. They committed fraud when they debit my account for $78 without my authorization. I think online customers should be aware of this company. I sure learn my lesson.
Tony c
Lakeland, Tennessee
U.S.A.
Once I noticed on my bank statement that a $78 was charged to my checking account, immediately I call Whiteningnow.com to ask them to clarify and ask for a refund of the charge ($78) that I did not authorize. They told me that I had 14 days from the day that I call to call back and cancel before the charge was to applied. I was not told that when I order. They told me that on their website it was written under terms and conditions. They refused to refund although I offer to send back their product unopen.
To me, as a normal person, Free Trial is FREE TRIAL. Not many of us do read Terms and Conditions. I think their web ad is misleading. They committed fraud when they debit my account for $78 without my authorization. I think online customers should be aware of this company. I sure learn my lesson.
Tony c
Lakeland, Tennessee
U.S.A.
3 Updates & Rebuttals
Wilson
Walnut Creek,California,
U.S.A.
Free Trials are not really FREE. Always read the Terms & Conditions. No ripoff here.
#2Consumer Suggestion
Fri, June 12, 2009
There is no ripoff here. This report is exactly like freecreditreport.com, people do not read the contracts that they enter into when they sign up for free trials of services or products. http://www.whiteningnow.com/terms.asp ACCEPTANCE OF TERMS OF USE Top By using, visiting, or browsing the Website, as well as placing an order with NETALAB through the Website, you accept, without limitation or qualification, these Terms of Use and agree, without limitation, to the terms of Our Privacy Statement. If You do not agree to be bound by these Terms of Use and Privacy Statement, You should exit the Website immediately. By accessing, using or ordering products through the Website, You affirm that You have read this Agreement and understand, agree, and consent to all Terms contained herein. FREE TRIAL PERIOD Top Beginning on the day that You place an order for a product (Product) from the Website, Your credit card will be charged only a shipping and handling charge ranging from $9.99 to $1.99 depending on the promotion (shipping and handling is increased for international deliveries), and Your fourteen (14) day Free Trial period begins (Free Trial Period). You agree that NETALAB can charge Your credit card for the shipping and handling charge, and You agree to pay such amount regardless of whether You cancel Your Free Trial in a timely fashion or not. Shipping and handling charges are non-refundable. The Free Trial Period is calculated in calendar days, not business days. HOME DELIVERY PLAN Top If You are satisfied with the Product and wish to continue to receive the Product on a monthly basis, You need do nothing else. Upon the expiration of the Free Trial Period, You will be automatically enrolled in Our Home Delivery Plan, and Your credit card will be billed for the full cost of the Product that You ordered (i.e., a thirty day supply). At present, the full cost of the Product is $78.93 (Florida residents add sales tax). Unless You cancel Your enrollment in Our Home Delivery Plan, approximately thirty (30) days following Your original order date (and every thirty (30) days thereafter), NETALAB will send you another thirty (30) day supply of the Product and the credit card You provided to us will be automatically billed $78.93 for the Product (Florida residents add sales tax) plus a shipping and handling charge of $4.99 (shipping and handling is increased for international deliveries).
Tony che
Lakeland,Tennessee,
U.S.A.
SAME COMPANY WITH DIFFERENT NAME
#3Author of original report
Fri, June 12, 2009
Advanced Wellness Research d/b/a Whiteningnow.com is now NETALAB. They also offering many different products with different names. Read all complaints against them with Advanced Wellness Research, Netalab, Whiteningnow, and other teethwitheing products. Be careful. Florida Attorney General has an open case on them.
Tony che
Lakeland,Tennessee,
U.S.A.
*UPDATE ..
#4Author of original report
Wed, June 03, 2009
I got the $78.93 back with the help of my bank.
