- Report: #114332
Complaint Review: WHT Host - whthost.com - Internet
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WHT Host - whthost.com
www.whthost.com Internet, U.S.A.
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WHT Host, Also Whthost.com, Cancles After Billed For Current Cycle With Reciept ripoff, ignore reciept, ignore contacts, fraud Internet
I recieved a reciept stating my account was paid for in full for the current billing cycle being the next 30 days of service of web hosting, the next day they call saying I cancled and that all files on the server would be deleted if I did not pay, the funds were maid available and they gave reciept stating it was paid for the next 30 days, regardless if they took the money or not is there problem, we provided it like normal and cancled the paypal subscription a day after recieving the receipt stating they had got the funds for the next 30 days, something don't add up here, something happened on their end, we rulled out our end. I say it is fraud trying to get us to pay twice for a service!
We lost many web sites that hadn't yet been backed up, other clients sites!
All I know is that this company is run by one person his name is Michel, he leases from Layared Technology in Texas, USA and sells chunks of the space with complete control technology out at great prices, but he comitted fraud, and on all the emails I sent I have yet to here a thing back to what is up, tell me that isn't suspecious!
Ryan
Lebanon, New Hampshire
U.S.A.
We lost many web sites that hadn't yet been backed up, other clients sites!
All I know is that this company is run by one person his name is Michel, he leases from Layared Technology in Texas, USA and sells chunks of the space with complete control technology out at great prices, but he comitted fraud, and on all the emails I sent I have yet to here a thing back to what is up, tell me that isn't suspecious!
Ryan
Lebanon, New Hampshire
U.S.A.
2 Updates & Rebuttals
Ryan
Lebanon,New Hampshire,
U.S.A.
Error found with thrid party! My sincere appologies.
#2Author of original report
Fri, November 12, 2004
We had found that a third party payment processor was infact the culprit in our payment issue. We had cancled a payment through the third party and it said it went through on both my end and WHT's end and was not infact the case, that was an error that occured a while back, we started the automated payment back up and then when we went to cancle and move to another account it said it charged from the origanal account we had cancled a month prior to this argument, something happened at the payment processor and would have actually charged us twice for our service with WHT, I contacted the thrid party and asked them to varify all payments were stopped and they said they're were two still in the system and they appologized and said they would check into the error. My sincere appologies, P.S. I looked all over to find a way to delete the report, no such thing exsist in plain sight..
Michael
Manchester,Europe,
United Kingdom
No Rip Off
#3REBUTTAL Owner of company
Fri, November 12, 2004
This client was in partnership with another person and he, cancelled the paypal subscription before the next payment was due I emailed them both about the cancelled subscription I emailed them about the payment not being paid and with proof of the none payment to paypal I asked them for proof that it had been paid i.e. the transaction ID but after several emails they did concede that they where wrong and the payment was not paid
