- Report: #936053
Complaint Review: WildBlue/ViaSat Communications - Englewood Colorado
Reported By:
Tim -
Wintersville, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
WildBlue/ViaSat Communications
Englewood, 80155 Colorado, United States of America
Phone:
Web:
www.wildblue.com
Categories:
Business Rating:
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WildBlue/ViaSat Communications Fraudulent business practices! Englewood, Colorado
WildBlue used a classic "bait-and-switch" strategy to get me to sign up for their satellite internet service. I signed up for a special offer online, but after their technician installed the satellite dish, I found out I was being billed at a much higher rate, and charged $149.99 for an account set-up fee that was supposed to have been waived.
After a couple of months of relatively good service, internet speeds declined dramatically. Their service ended up being only slightly faster than dial-up, and, of course, only when it was working, which is less than four hours a day, on average.
In short, WildBlue does not even come close to providing the "lightening quick, reliable internet" that they claim to provide. They are simple scam artists. After six frustrating months, I am breaking my two-year service agreement with them after, and no doubt they will try to charge me more money and threaten me with collections.
But they are messing with the wrong person. Their conduct is criminal, and I have already filed a complaint with my state's Attorney General's office. The FTC, FCC, and the BBB are next. If necessary, I am going to retain the services of an attorney.
After a couple of months of relatively good service, internet speeds declined dramatically. Their service ended up being only slightly faster than dial-up, and, of course, only when it was working, which is less than four hours a day, on average.
In short, WildBlue does not even come close to providing the "lightening quick, reliable internet" that they claim to provide. They are simple scam artists. After six frustrating months, I am breaking my two-year service agreement with them after, and no doubt they will try to charge me more money and threaten me with collections.
But they are messing with the wrong person. Their conduct is criminal, and I have already filed a complaint with my state's Attorney General's office. The FTC, FCC, and the BBB are next. If necessary, I am going to retain the services of an attorney.
