Windowworld
Chattanooga,#2REBUTTAL Owner of company
Wed, October 15, 2008
This is a response to the complaint about a screen repair to Phillip in Calhoun, Ga. We have searched all of our records and show no customer in Calhoun with that name. However, if it is a legitimate complaint, I apologize. We do have a warranty on the screens, however weather or acts of god is not covered. If the frame is damaged we can re order the frame, and we do have a free rescreening service that only requires the customer to bring the damaged screen by our office and leave it for 1-2 days for us to rescreen. Thank you for your business. Eric Anderson President Windowworld of Chattanooga inc. 423 296 0866