Windy City Quality Foods, Inc.
Gurnee,#2REBUTTAL Owner of company
Wed, August 20, 2014
We have made a number of attempts to take care of the issue. It is company policy that we will exchange your product if you're unhappy. We cannot just refund money on food days and months later. We have been denied multiple times the chance to take care of this. All this customer seems interested in doing is writing a lot of bad reviews online. You're son was not scammed. He was offered a deal on a package of steaks and he chose to buy them. If he was scammed you would have never received a product nor had the opprotunity to keep talking back and forth with me. If you're seriously unhappy you should do what any normal person would do and exchange the product instead of wasting your time writing a bunch of reviews. If you buy a TV it has a warrenty. If it breaks you exchange it. This is food and every cut it not going to be perfect and that is why we guarantee it. I hope this makes sence to everyone. We have very few complaints and have excellent ratings.