- Report: #243564
Complaint Review: Wirefly - Inphonic - Washington District of Columbia
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Wirefly - Inphonic
wirefly.com Washington, District of Columbia, U.S.A.
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Wirefly - Inphonic Ripoff No Rebate Given!! Washington District of Columbia
Its just wrong... It's been a year since I have submitted my refund of $180.00 to this place, and when I first did it, I followed all the rules, and turned EVERYTHING in, just to get a letter back a few wks later from this company saying that my phone bill was INVALID, and that I had to re-due everything again. SO for the 2nd time I turned the rebate paperwork in, and was told I would get my rebate back within a few wks. So, I go to www.cellphonerebates.com to check on the status, and it said that it had to be reprocessed and to give it an additional 4-6 wks more. So I did then checked again on the site. Still, same message, so I called 866-607-9877, got a rep. on the line after forever on hold, and they said the same thing about the reprocessing, that one of their sites were closed and they had to do something, I dont know, and I had moved since submitting the rebate, so they took down my new address. So then I sorta just left the whole thing alone thinking it would take care of itself BAD IDEA! I again went to the website, and SAME MESSAGE! So then I called the number again, and was told that my rebate is being handled by corporate aka Inphonic. So I got another number to call.. 866-274-8573. So I called and left my info on their v-mail, and was told I would get a call within 72 hrs YEAH RIGHT. Never got a call. So I called them about a couple of wks later and was on hold for forever, and I finally had to hang up cause I was at work. I reported them to the BBB last week.
So then I called Inphonic today and after 4 attempts of calling I gotta rep. not a nice one might I add. They found my file, and said that they are putting a "check request" in whatever that is, and that I can call back within 10-14 days for the status. Oh and they apparently never changed my address from when I told them to either. So I will be calling back to see whats going on. But I'm sick of being patient with this company!!
Jeni
Provo, Utah
U.S.A.
So then I called Inphonic today and after 4 attempts of calling I gotta rep. not a nice one might I add. They found my file, and said that they are putting a "check request" in whatever that is, and that I can call back within 10-14 days for the status. Oh and they apparently never changed my address from when I told them to either. So I will be calling back to see whats going on. But I'm sick of being patient with this company!!
Jeni
Provo, Utah
U.S.A.
1 Updates & Rebuttals
Jeni
Provo,Utah,
U.S.A.
Its a Miracle.
#2Author of original report
Fri, May 04, 2007
So last week I called about my a status update on my rebate, and of course it took forever on hold to get someone. But when I did the rep. said that my rebate check is being processed. And it would take another 14 days! So whatever I thought to myself, I will just keep calling every week lol. But low and behold today when I checked my mail there was the rebate check for $180! It has taken 13 months but d**n I got it! Good luck everyone with your rebate issues with this company, be persistant it eventually will pay off!
