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  • Report:  #244144

Complaint Review: Wireless Rebate Processing Center C/o Customer Care Department American Cell - White Bear Lake Minnesota

Reported By:
- Monarch Beach, California,
Submitted:
Updated:

Wireless Rebate Processing Center C/o Customer Care Department American Cell
PO Box 100517 White Bear Lake, 55110-0517 Minnesota, U.S.A.
Phone:
866-607-9877
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I purchased my 2 cell phones through AmericanCell.Com because I saw that when you purchase through them they include rebates to cover the expenses of your phone making them free. When my phones arrived they came with 2 $50.00 wireless device rebates and 2 $80.00 loyalty customer rebates. I read the entire fine print and mailed them out exactly as instructed and kept copies of everything. I received the first 2 rebates but have not seen the other 2. I called and actually spoke to a woman who told me that they were still being processed and that it can take another couple of weeks.

Then I received a letter stating that all valid rebate amounts have been paid but I still did not receive the other 2 rebates. Of course I tried calling again but no one seems to answer and the web site keeps stating that there is an error with the page. Then I decided to google this rebate company and saw that I am not the only person that this has happened to. It makes me very upset that they can get away with this. I doubt that I will ever see the rest of the money that is owed to me but I will still keep trying to reach them and hopefully something comes of it.

Jill

Monarch Beach, California
U.S.A.


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