- Report: #383387
Complaint Review: WM Grembowicz Vacation Specialist - Elfers Florida
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Author Confirmed
Why?
WM Grembowicz Vacation Specialist
P.O. Box 1731 Elfers, 34680 Florida, U.S.A.
Phone:
727-808-2369
Web:
N/A
Categories:
Business Rating:
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WM ,Bill, Grembowicz Vacation Specialist Rip Off discount hotel packages for business travel Elfers Florida
I recently purchased a 12 day discount hotel package for business travel from WM (Bill) Grembowicz - Vacation Specialist operating as Resorts Marketing. Mr. Grembowicz's colorful brochures and handouts purported to represent the following hotels: Doubletree, Hilton, Sheraton, Mariott, Loews, Westin, Holiday Inn, and Embasy Suites.
When I attempted to use 3 of my discount hotel nights I was unable to contact Mr. Grembowicz at any of the numbers he had given (727) 808-2369, (888) 684-2283, (813) 482-1979, (954) 495-9163.
While I was not able to contact Mr. Grembowicz in person, I was able to locate Mr. Grembowicz and Resorts Marketing at the Better Business Bureau of West Florida (727) 535-5522 where Joanna Boutzoukas provided a report containing 24 complaints that had been filed in the past 36 months.
I also spoke with Mike Williams, Vice President of Doubletree Hotels, in Beverly Hills, CA (310) 205-4251 who confirmed that Doubletree Hotels does not now, nor has it ever had a business relationship with Mr. Grembowicz. Mr. Williams further confirmed that Doubletree Hotels does not have any record of Gloria E. Valentine ever having been employed by Doubletree despite the letter on Doubletree stationary signed by Gloria E. Valentine as the Director of Sales and Marketing that Mr. Grembowicz passes out in support of his discount hotel package scheme.
Mr. Williams also advised that re-sellers of travel services in Florida are required to be licensed, insured and bonded by the state of Florida. When I checked with the licensing division of the Department of Business and Professional Regulation I was unable to find any such license for Mr. Grembowicz.
My phone messages and emails to Mr. Grembowicz have gone unanswered and he has not chosen to refund the money he was paid as I have requested.
Ted N
Port Orange, Florida
U.S.A.
When I attempted to use 3 of my discount hotel nights I was unable to contact Mr. Grembowicz at any of the numbers he had given (727) 808-2369, (888) 684-2283, (813) 482-1979, (954) 495-9163.
While I was not able to contact Mr. Grembowicz in person, I was able to locate Mr. Grembowicz and Resorts Marketing at the Better Business Bureau of West Florida (727) 535-5522 where Joanna Boutzoukas provided a report containing 24 complaints that had been filed in the past 36 months.
I also spoke with Mike Williams, Vice President of Doubletree Hotels, in Beverly Hills, CA (310) 205-4251 who confirmed that Doubletree Hotels does not now, nor has it ever had a business relationship with Mr. Grembowicz. Mr. Williams further confirmed that Doubletree Hotels does not have any record of Gloria E. Valentine ever having been employed by Doubletree despite the letter on Doubletree stationary signed by Gloria E. Valentine as the Director of Sales and Marketing that Mr. Grembowicz passes out in support of his discount hotel package scheme.
Mr. Williams also advised that re-sellers of travel services in Florida are required to be licensed, insured and bonded by the state of Florida. When I checked with the licensing division of the Department of Business and Professional Regulation I was unable to find any such license for Mr. Grembowicz.
My phone messages and emails to Mr. Grembowicz have gone unanswered and he has not chosen to refund the money he was paid as I have requested.
Ted N
Port Orange, Florida
U.S.A.
2 Updates & Rebuttals
Billgrembowicz
rincon,Georgia,
U.S.A.
If you would like a refund
#2REBUTTAL Owner of company
Sat, October 03, 2009
If you would like a refund please call 954 495 9163 if you get the voice mail please leave a message. We would like to settal this.
Billgrembowicz
Elfers,Florida,
U.S.A.
No basis for complaint
#3REBUTTAL Owner of company
Wed, October 22, 2008
Today, October 22, 2008, we spoke with, complainant. He has never made a reservation, yet still insist he has been scammed. If you never make a reservation, how can assume you won't get the arrival dates you want. Also we never represent to be employees or agents of the hotel. Just for the record, we have offered a refund or a reservation, the complainant states he will get back to us. This is the problem with RipOff Report. It scares people. People complain, but when their complaint is satisfied, they neglect to indicate it on this website. Anyone who has complained to ripoff about us has receive a reservation or refund. It just hasn't been noted. At least with the BBB you can respond and they will indicate the complaint is satisfied. I have listed my company with RipOff, so we could be notified any complaints, and Ripoff has never advised us of anything. The only way we find out, there is a complaint, is when people like Ted call us and make threats.
