- Report: #1404037
Complaint Review: Wood Smart Usa -
Reported By:
Christine Rivera -
FT. MYERS & VECINITY, Florida, USA
Submitted:
Updated:
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Author Confirmed
Why?
Wood Smart Usa
USA
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Wood Smart Usa Jose Javier Carballedo / Alias in offer Up: Javier Gold & Javi Javi BREACH Of CONTRACT - FRAUD: REMODELING KITCHEN CONTACT WITH A 50% DOWN AND JOB WAS NEVER INITIATED. NEITHER RECEIVED A REFUND ! FT. MYERS & VECINITY Page removed
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Stay away as far as possible from Wood Smart USA and it's owner Jose Javier Carballedo It's been 4 months trying to resolve the issue. Highly incompetent staff, not customer friendly at all, lack customer service attitude. Missing the come through as per the contract. Hes a total failure. My jon eas even started and he refused to return to upfront deposit of akmost $3,000. He's a gamer with hard workin people money. Company doesn't have the attitude to resolve problems. They should just close their doors forever so that innocent customers like us are not tortured investing a lot with them.
Complete rip off Please see reviews from other customers who are experiencing similar issues as me Who currently have file Law Suite against This a Professional liar scamming people Out of good faith. None of the missing items have been provided to date. I have called The office several times asking for an update on when the missing items will be sent but there has been no response. In fact the only information you have on file is my contractor's and you have called him and spoken to him and have received the same response. The parts are missing. Your office called me to get my home address which I provided but still haven't seen the face of the missing parts.
You have kept an extensive record of misinformation from the neginning you never had the i intention To complete This job after taking my deposit. What we were promised and signed for is still not delivered and your office is permenently closed. You refuse to respond to my inquiries. As mentioned you are more than welcome to stop by and see the incomplete cabinets any time but your office doesn't seem to want to resolve this issue. The dispute is not failed, very much valid and is still on going. We have done upgrades worth $150k but this such a small portion of our upgrade has given us the utmost grief, with countless hours wasted explaining to you by emails and over the phone on what is missing, but to no available response Our refund. At This time you leave me no opción to file a complaint in court and sue for a full refund and court fees.
