- Report: #8556
Complaint Review: worldcom wireless - Garden City New York
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Author Not Confirmed
Why?
worldcom wireless
p.o. Box 9369 Garden City, 11530-9369 New York, U.S.A.
Phone:
1-800-432-4557 or 1-866-
Web:
N/A
Categories:
Business Rating:
(0)
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MCi World com wireless bad phones and service ripoff
I received an offer of a free phone through the mail. upon activation it would not work. i contacted worldcom who gave me another phone number. This number would not work either. on May 16th, 2001 i sent the phone back with a letter stating that it never worked and to cancel my account. I started getting bills for both phone numbers.
Many calls to resolve the problem did not help. Long waits on hold, uncooperative sales reps. and continued threats that my service would be cut off if i did not pay my bill. How could i have a bill when my account shows no minutes used? I thought it was resolved in July 2001. and for a couple of months i did not receive a bill. In November 2001 the bills for both accounts started arriving again.
After numerous waits on hold and no help from the service reps. I sent $206.00(a foolish thing on my part) thinking it would end. I am now getting bills for the 2nd account.
Many calls to resolve the problem did not help. Long waits on hold, uncooperative sales reps. and continued threats that my service would be cut off if i did not pay my bill. How could i have a bill when my account shows no minutes used? I thought it was resolved in July 2001. and for a couple of months i did not receive a bill. In November 2001 the bills for both accounts started arriving again.
After numerous waits on hold and no help from the service reps. I sent $206.00(a foolish thing on my part) thinking it would end. I am now getting bills for the 2nd account.
