- Report: #149533
Complaint Review: Wpi Ifriends - Florida
-
Author Confirmed
Why?
Wpi Ifriends
www.ifriends.com Florida, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wpi Ifriends ripoff on my my credit card is being billed Lake Worth Florida
I recently noticed that my credit card is being billed $6.95/month for 4 months now by a company named wpi ifriends which i have never heard of before. so i searched the internet and found out that it is a porn site. i cannot remember signing up with them. i would like to have the money back. any suggestions? thanks!
Jc
Paterson, New Jersey
U.S.A.
Jc
Paterson, New Jersey
U.S.A.
2 Updates & Rebuttals
Jc
paterson,New Jersey,
U.S.A.
reply to Reply from iFriends/Webpower Customer Service
#2Author of original report
Sat, July 16, 2005
my credit card is first billed $1.00 for the first month and $6.95 for the next 4 months.maybe i did some free trials but i surely cannot recall signing up for live webcam shows.i would greatly appreciate if someone could contact me i would just like to cancel the account and if possible refund the money charged on my credit card. thank you so much!
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service
#3UPDATE Employee
Thu, July 14, 2005
Due to the anonymous nature and limited amount of information provided in this complaint, we are unable to locate an account matching the details provided by "JC". We have encountered two distinct forms of internet credit card fraud in some internet transactions that we have processed: 1. True Person Fraud (also known as Friendly Fraud), in which a cardholder falsely denies ordering products and services online, is one of the fastest-growing forms of credit card fraud, according to credit-card industry executives. In this form of fraud, cardholders are perpetrators and merchants are victims. 2. Identity Theft, in which the criminal gains access to sensitive personal information, including credit-card details, and uses that information to defraud cardholders and merchants. In this form of fraud, individual thieves are the perpetrators, and cardholders, merchants, and the parent credit-card associations are collectively victims. Judging by JC's post, we are unable to determine whether this is a case of true credit card fraud or simply a case of JC failing to recall a quick visit to our web site 4 months ago. We strongly encourage JC to contact our offices so that we can cancel the account established on his credit card, refund the charges incurred, block any further charges from being incurred with our service, and investigate the circumstances surrounding the creation of this account. Should it be determined that this is a case of true credit card fraud we would recommend that JC contact his local police department so that an investigation can be initiated to catch the perpetrator of the fraudulent transactions - we would be happy to provide his local law enforcement with any information that might assist them with their investigation. Our Customer Service Department can be reached 24-hours-a-day, 7-days-a-week at (800) 243-9726.
