- Report: #181562
Complaint Review: WPI IFRIENDS - Internet
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Author Confirmed
Why?
WPI IFRIENDS
iFRIENDS.com Internet, U.S.A.
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WPI IFRIENDS ripoff credit card monthly charges for 6.95 USA Internet
I filed a FREE account with Ifriends a while back and they asked for my credit card information for age verification purposes ONLY.
I recently discovered that they have been charging me up to twice a month, each time at $6.95.
I have tried to contact them through emails and their service line but wouldn't you know it, there is no one available.
This has apparently been going on for months because I had no idea I was being charged and I signed up a very long time ago.
I would like this to stop immediatly!! I never agreed to this and it was not in the fine print that these people would keep charging me! It has caused financial distress. I want the charges stopped and I want my money back!
Holly
Oxford, Mississippi
U.S.A.
I recently discovered that they have been charging me up to twice a month, each time at $6.95.
I have tried to contact them through emails and their service line but wouldn't you know it, there is no one available.
This has apparently been going on for months because I had no idea I was being charged and I signed up a very long time ago.
I would like this to stop immediatly!! I never agreed to this and it was not in the fine print that these people would keep charging me! It has caused financial distress. I want the charges stopped and I want my money back!
Holly
Oxford, Mississippi
U.S.A.
1 Updates & Rebuttals
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 1-561-656-0500
#2UPDATE Employee
Tue, March 28, 2006
Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" Immediately following the posting of this RipOffReport complaint, we received contact directly from Holly by both telephone and email (we do not show any attempted contacts before the date of this complaint) and we were able to resolve this matter to her satisfaction. Should there be any further questions or concerns, Holly can contact our Customer Support Department 24/7 at 1-800-IFRIEND (local callers may dial 561-656-0500).
