- Report: #189326
Complaint Review: WPI Ifriends - Internet
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Author Confirmed
Why?
WPI Ifriends
Internet, U.S.A.
Web:
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WPI Ifriends ripoff Toledo Internet
They charged me 9.95 three times. I paid it the first two times but did pay the third time. I have never heard of the company until I was charged the fee. I have never joined the website and never agreed to pay the fee.
Eric
Botkins, Ohio
U.S.A.
Eric
Botkins, Ohio
U.S.A.
1 Updates & Rebuttals
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service - 800-IFRIEND
#2UPDATE Employee
Tue, May 09, 2006
Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses". All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Since becoming aware of the above RipOffReport complaint, we have been in contact with "Eric" via email and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, Eric can contact our Customer Support Department 24/7 at 800-IFRIEND.
