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  • Report:  #591742

Complaint Review: WPI - TotallyFreeCams - Lake Worth Florida

Reported By:
Cliff24275 - Southern Pines, North Carolina, United States of America
Submitted:
Updated:

WPI - TotallyFreeCams
7765 Lake Worth Road, Suite 341 Lake Worth, 33467 Florida, United States of America
Phone:
5616560500
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?

I gave out my credit card number only in order for TotallyFreeCams to verify my age, not to incur any charges.  The next day my credit card company notified me of charges and suspected fraud.  I told them it was fraudulent, I hadn't authorized any charges.



I have cancelled my current credit card number and they will be sending me a new one.  I will be filing a dispute against TotallyFreeCams.  I called the company and they claim I authorized charges for services.  I was never notified nor did I authorize any charges.  I demanded to be removed from my membership, and told them I would be disputing their claims and that they would not get a dime from me.



 



2 Updates & Rebuttals

Sarah

Lake Worth,
Florida,
U.S.A.
Reply from iFriends

#2UPDATE Employee

Tue, April 27, 2010

After spending time in some of the premium areas of our service that clearly involved credit-card charges, Cliff24275 contacted our Customer Care department and requested refunds for those charges.  We are committed to 100% customer satisfaction, so all of the charges were refunded.  If Cliff24275 has any other concerns, we invite him to call our Customer Care department at 1-800-243-9726.


Cliff24275

Southern Pines,
North Carolina,
United States of America
Update

#3Author of original report

Mon, April 26, 2010

My story had a happy ending.  TotallyFreeCams ended up dropping the charges.

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