- Report: #222791
Complaint Review: Wpifriends - Texas
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Wpifriends
wpifriends.com 78336 Texas, U.S.A.
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Wpifriends stealing money from the disabled to make a false profit!! Texas Texas
ifriends keeps taking money out of my accountand im on a fixed account and by the time i find out my accounts over drawn almost $200 and by that time its to far i cant even pay off the over draft charges i mean they dont care about who they hurt im disabled and try to live on my $603.00 a month and by the time i can pay it off to get it back in the clear im broke ive gone to the bank but they say theres nothing they can do they wont even try to help and i cant afford an attorney to try and fight them!!!!!!!!!!! like i said $35over draft fees +$7 a day until it caught up and after i pay it i have nothing i have to write checks to check cashing places to help pay my bills im trying to by my house and im struggling to pay the house note because of them and now im so far in debt i dont think ill ever get out of it!!!!!!!!!!! SO PLEASE IF ANYBODY CAN OFFER SOME HELP OR SUGGESTIONS PLEASE IM UP FOR ANY ADVICE IT WOULD BE GREATLY APRECIATED!!!!!!!
SINCERLY AND IN DESPERATE HELP TO SOLVE PROBLEM!!!!!
Robert
Springfield, Ohio
U.S.A.
SINCERLY AND IN DESPERATE HELP TO SOLVE PROBLEM!!!!!
Robert
Springfield, Ohio
U.S.A.
1 Updates & Rebuttals
Steve
Lake Worth,Florida,
U.S.A.
Reply from iFriends/WebPower Customer Service 1-800-243-9726
#2UPDATE Employee
Tue, December 05, 2006
Due to the anonymous nature and limited amount of information provided in this complaint, we are unable to locate an account matching the details provided by Robert. We have encountered two distinct forms of internet credit card fraud in some internet transactions that we have processed: 1. "True Person Fraud" (also known as "Friendly Fraud"), in which a cardholder falsely denies ordering products and services online, is one of the fastest-growing forms of credit card fraud, according to credit-card industry executives. In this form of fraud, cardholders are perpetrators and merchants are victims. 2. "Identity Theft," in which the criminal gains access to sensitive personal information, including credit-card details, and uses that information to defraud cardholders and merchants. In this form of fraud, individual thieves are the perpetrators, and cardholders, merchants, and the parent credit-card associations are collectively victims. Based upon Robert's post, we are unable to determine whether this is a case of true identity theft and credit card fraud or simply a case of a joint cardholder failing to recall a visit to our web site. We strongly encourage Robert to contact our office so that we can cancel the account that may have been established, refund any charges incurred, block any further charges from being incurred with our service, and investigate the circumstances surrounding the creation of this account. Our Customer Service Department can be reached 24-hours-a-day, 7-days-a-week at 1-800-243-9726. Alternately, Robert can reach us through email at [email protected]. We sincerely regret any misimpression that Robert may have about our services and our company. Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses." The members of the iFriends online community are very important stakeholders in that service, and we place enormous value on making sure they feel satisfied with our service.
