- Report: #713706
Complaint Review: WPI*IFRIEND2-NY MULTI 800-437-4363 FL - Internet Florida
Reported By:
Paul -
Burnsville, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
WPI*IFRIEND2-NY MULTI 800-437-4363 FL
Internet, Florida, United States of America
Phone:
800-437-4363
Web:
www.sweetcams.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
WPI*IFRIEND2-NY MULTI 800-437-4363 FL Charged me for stuff i did not even do ! Internet, Florida
This company is worthless.....I signed up for a trial to see what it was they claimed i went to a part that was able to be charged, that was not true at all, i checked every time i changed screens and nothing at all said about being charged
I called there customer service and they claimed that i did go in to a charged area, and they could see where i went, i told them they were incorrect and something must of be done in error, the guy kept up saying that i did it and he understood that i did not meant to go there but it happen, which i never did in the first place.
He said he has been working there for five years and he has seen this happens all the time. After having to argue with the guy for ten minuets, the guy finally said he would refund the charges, i thank him for doing so and informed him i will never use there services again
So double check what your reading and make sure they don't try to pull this stuff on you !
I called there customer service and they claimed that i did go in to a charged area, and they could see where i went, i told them they were incorrect and something must of be done in error, the guy kept up saying that i did it and he understood that i did not meant to go there but it happen, which i never did in the first place.
He said he has been working there for five years and he has seen this happens all the time. After having to argue with the guy for ten minuets, the guy finally said he would refund the charges, i thank him for doing so and informed him i will never use there services again
So double check what your reading and make sure they don't try to pull this stuff on you !
1 Updates & Rebuttals
Sarah
Lake Worth,Florida,
U.S.A.
Reply from iFriends
#2UPDATE Employee
Thu, April 21, 2011
Were unsure what the precise concern was for Paul because our service does not offer free trial memberships.
Paul contacted our Customer Care department shortly after writing his report above. As Paul requested, all of the charges billed to him for his usage (a total of $20.93) were refunded. If he has any further questions, we invite him to contact us directly at 1-800-437-4363 or by emailing us at [email protected].
