Complaint Review: Www.awardlimo.com Plano Texas Bait And Switch - 7416 GREENVIEW DR Texas

I spoke with Katerina of www.awardlimo.com back on March 24th and She quoted me $85 for there limo bus. She sent have sent me a couple of confirmations on that rate and less than two weeks prior to the event I received credit card charge confirmation with a much different price on it- $175/hour. I immediately emailed them that they had the incorrect amount and then called Katerina. She told me that this is prom season and that they made a mistake on the $85 and that I would have to pay $175.

After three confirmations (one verbal and two written) they are now changing the price (becasue they stated that it is prom season and I would not find another provider)

I asked who the owner is and Katerina stated that the owner of Award Transportation in Plano Texas is MIKHAIL ROYTBERG (She referred to him as Michael) but the State has the owners listed as

JUDE FLEET

Director

5878 ARROWHEAD DR

FRISCO, TX 75034-4854

Jude Fleet also has the adress of Telmar Network Technology as a contant for Award Limo. It apears that he is or was employed by this company. It is listed they they are owned by Warburg Pincus a leading private equity investor

EDGAR ROYTBERG

7416 GREENVIEW DR.

PLANO , TX 75024

What is interesting is that I quickly searched for MIKHAIL ROYTBERG and Michael ROYTBERG and found that he has two judgments against him. One for $13,042 by Southwestern Bell Yellow Pages and one for $5,993.39 actual damages plus $4,200 in attorneys fees by Texaco Pizza Inn.

MIKHAIL ROYTBERG and Michael ROYTBERG owns or owned UNITED RENT-A-CAR, Legacy Taxi Cab and Wall Street Limo which as of now are listed as not in good standing by the Texas Comptrollers office.

This explains why Award Transportation Services was opened November 21, 2007 in Jude Fleet (married REGINA ROYTBERG 2/22/2008) and Edgar's name.

The name has changed but the way they treat people has not. Award Limo of Plano Texas offered the Limo Bus for $85 then waited until they were convinced that I would not locate another provider and without my authorization, charged my Credit card $175 per hour.

THANK YOU FOR CHOOSING

AWARD TRANSPORTATION SERVICES

Credit Card Payment Confirmation for #1108907

Trip #: 1108907 Passenger :

Reference #: Num of Passengers: 14

PICK_NAME: 06:15PM DROP_NAME:

Trip Date: Saturday Apr 26, 2008 Reserved By: SELF

Service Type: LIMO HOURLY Trip Description: LIMO BUS HOURLY

Routing & Pick-Up / Drop-Off Details:

07:15PM : FROM: TX

DROP OFF: DINNER (TO BE SPECIFIED)

THEN DRIVE AROUND TOWN.

5HOURS...WILL BE CHARGED FOR OVERTIME ACCORDINGLY

Trip Charges:

Basic Rate: $1050.00 Hours: 175:00

Parking: $0.00

Tolls: $0.00

Waiting Time: $0.00 :

Early/Late Hour: $0.00

Extra Stops: $0.00

Holiday/Misc: $0.00

Gratuity: $210.00

Discount: $0.00

Miscellaneous: $0.00

Administration Fee: $0.00

Gas Surcharge: $0.00

County Tax: $0.00 0.00%

Tax/GST: $0.00

TOTAL DUE: $0.00

Payments Received: 04/14/2008 PMT: Visa SALE XXXXXXXXXX00119 Check/Auth# 089080 $1260.00

PAYMENT:

AWARD TRANSPORTATION SERVICES

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Phone

THANK YOU FOR CHOOSING

AWARD TRANSPORTATION SERVICES

TRIP CONFIRMATION

Trip Confirmation #: 1108907 Passenger : REMOVED

Reference #: Num of Passengers: 14

Pick-Up:: 06:15PM Drop-Off::

Trip Date: Saturday Apr 26, 2008 Reserved By: SELF

Service Type: LIMO HOURLY Trip Description: LIMO BUS HOURLY

Routing & Pick-Up / Drop-Off Details:

07:15PM : FROM: REMOVED

DROP OFF: DINNER (TO BE SPECIFIED)

THEN DRIVE AROUND TOWN.

5HOURS...WILL BE CHARGED FOR OVERTIME ACCORDINGLY

Trip Charges:

Basic Rate: $425.00 Hours: 85:00

Parking: $0.00

Tolls: $0.00

Waiting Time: $0.00 :

Early/Late Hour: $0.00

Extra Stops: $0.00

Holiday/Misc: $0.00

Gratuity: $85.00

Discount: -$0.00

Miscellaneous: $0.00

Administration Fee: $0.00

Gas Surcharge: $42.50

County Tax: $0.00 0.00%

Tax/GST: $0.00

Payments Received:

TOTAL DUE: $552.50

Payment Method: Credit Card VISA Holder: #XXXXXXXXXX00119 Exp 08/10

Terms & Conditions:

Cancellation Policies

Airport Transfers:

A service fee, equal to the total trip cost, will be charged for any cancellation made less then 2 hours before the scheduled pick up time. Award Transportation Services are not responcible for passenger flights or trains which are missed, cancelled or delayed, or any other incident which result in failure to comply with the Cancellation Policy. We will exact our best effort to fullfill client needs in these instances subject to wait time fees, or late cancellations and re-bookings, without detriment to other reserved clients.

Hourly, point to point and other services:

If cancelletion made within

2 weeks prior to the trip date 20% of the trip is charged

6-3 day prior to the trip date 50% ot the trip is charged

1-2 day prior to the trip date full amount of the trip is charged.

If you are booking during holidays and prom season... full amount due and not refundable.

Deposits are non-refundable.

All cancellation requests must be in send

via fax : 972-692-7788

via email: [email protected]

Information contained herein is considered true and accurate unless otherwise is corrected by Notifying Award Transportation Services.

Award Transporation Services

P.O. Box 0201

Plano, Tx 75025-0201

Office: 972-208-3333

Fax: 972-692-7788

AWARD TRANSPORTATION SERVICES

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Phone

Entity Information: UNITED RENT-A-CAR INC

2704 SHERRILL PARK CT

RICHARDSON, TX 75082-3213

Status: NOT IN GOOD STANDING

Registered Agent: MICHAEL ROBINSON

2704 SHERRILL PARK CT.

RICHARDSON, TX 75082

Registered Agent Resignation Date:

State of Formation: TX

File Number: 0160223800

SOS Registration Date: October 17, 2000

Taxpayer Number: 32002893496

Entity Information: LEGACY TAXI CAB COMPANY LLC

2704 SHERRILL PARK CT

RICHARDSON, TX 75082-3213

Status: NOT IN GOOD STANDING

Registered Agent: MICHAEL ROBINSON

2704 SHERRILL PARK COURT

RICHARDSON, TX 75082

Registered Agent Resignation Date:

State of Formation: TX

File Number: 0708929822

SOS Registration Date: May 15, 2001

Taxpayer Number: 32003420919

MM MICHAEL ROYTBERG

7416 GREENVIEW DRIVE

PLANO , TX 75025

Entity Information: WALL STREET LIMO INC

7416 GREENVIEW DR

PLANO, TX 75024-4825

Status: NOT IN GOOD STANDING

Registered Agent: MIKHAIL ROYTBERG

7918 CLIFFBROOK APT. 1060

DALLAS, TX 75240

Registered Agent Resignation Date:

State of Formation: TX

File Number: 0128376500

SOS Registration Date: September 9, 1993

Taxpayer Number: 30116867026

MIKHAIL ROYTBERG

PO BOX 250201

PLANO , TX 75025

B

Texas

Bush

Frisco, Texas

U.S.A.