- Report: #172120
Complaint Review: X2Gen - Chicago Illinois
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Author Confirmed
Why?
X2Gen
Corporate Offices Chicago, Illinois, U.S.A.
Phone:
630-694-1400
Web:
N/A
Categories:
Business Rating:
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X2Gen Rebate Rip Off- Looking For Reason To Deny Rebates And No Resubmittals ripoff, unreasonable and no responsive Chicago Illinois
Bought X2gesen 19 lcd monitor from Tigerdirect and used the OnRebate to get rebate. I filled everything out, Onrebate even emailed me to say they received everything and everything was approved. Then 8 weeks after approval they write and say the MFG has denied the rebate because I entered the wrong serial#.
Since nothing I print from OnRebate shows the serial number I entered online and they haven't faxed me a copy of my online entry I can't say for sure if serial# was entered correctly or not. But all the paper work I mailed in was correct, signed and even taped box bar code to paper like they asked.
When I asked about giving the correct number OnRebate say they can't resubmit or correct a submittal so I'm basic cheated out of $75.I wrote to X2gen and yet to receive any kind of response from them.
Arlene
Portage, Michigan
U.S.A.
Since nothing I print from OnRebate shows the serial number I entered online and they haven't faxed me a copy of my online entry I can't say for sure if serial# was entered correctly or not. But all the paper work I mailed in was correct, signed and even taped box bar code to paper like they asked.
When I asked about giving the correct number OnRebate say they can't resubmit or correct a submittal so I'm basic cheated out of $75.I wrote to X2gen and yet to receive any kind of response from them.
Arlene
Portage, Michigan
U.S.A.
