- Report: #1468844
Complaint Review: Xi'an Ao Peng Network Technology Co. Ltd. (a.k.a. - Sunnyvale California
Reported By:
Elke -
Burbank, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Xi'an Ao Peng Network Technology Co. Ltd. (a.k.a.
513 Hope Terrace 1 Sunnyvale, ? California, United States
Phone:
(408) 203-6766
Web:
N/A
Categories:
Business Rating:
(0)
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Xi'an Ao Peng Network Technology Co., Ltd. (a.k.a. Cathybuy I placed my order and they emailed back to say 3/4 of items I purchased were not available and that they will give me $61.00 credit to order different items. Sunnyvale California
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Xi'an Ao Peng Network Technology Co., Ltd. (a.k.a. Cathybuy I placed my order and they emailed back to say 3/4 of items I purchased were not available and that they will give me $61.00 credit to order different items. I sent them another email with my new request for merchandise and to use my credit of $61.00 (instead of a refund).
Two days passed and I have not heard from "Cathybuy" as to a confirmation on my new order. They didn't even offer a refund for me. Today (2nd day), I resent my email requesting new merchandise. I forwarded my previous email along with a message to them that I haven't heard back from them about this email. I told them I needed this merchandise before December 18th, but no answer.
I also requested a full refund and to forget the merchandise order. I just want a refund. Tried to call paypal, but they were closed. I gave Cathybuy my Chase Visa debit card number, but they used PalPal instead. I have an account, but haven't used it in 10 years. There is no money in my PayPal account. So I don't know how they financed it. The total amount I paid was $109.86. . In the morning, I will call PayPal to see what transpired. I am also going to contact my Chase debit card and report this fraud.
After pleading with Cathybuy to either send me my merchandise or give me a full refund, I still haven't heard from them. This is very distressing to me because I'm retired and on a fixed income. I have been unemployed for 10 years, and there is no money coming in from another source. I had to use up my 401K funds just to live. Now I have no savings or other income. I only have my social security check which is a total joke. No one can survive on such meager funds. So this $109.86 loss really hurts. Sunnyvale California
1 Updates & Rebuttals
Golnar
Sunnyvale,California,
United States
Xi'An AoPeng Network Technology
#2REBUTTAL Individual responds
Thu, January 10, 2019
I never entered these reports and receipts. your company is a scam with dishonest principals. Remove my address and my phone number as your company contact information.
Please DO NOT order from this company whatsoever!
