I purchased the Dish-Type Antenna called
Xium 'Direct' Antenna on line. I used my debt
card from my credit union. I had just moved into this new area, and I ordered Dish Network to hook up my existing equipment.
Well, to make a long story more to the point, after three attempts, which took over three weeks, due to there poor service, and lack of knowledge of the techs...I had gone without TV for close to a month. I decided to order one online. The advertisement seemed fairly easy to install, and then I could watch TV.
When it came, it was in many different parts, without much instructions. I am 63 yrs old, and I knew there was no way I could install it.
So, I called back and got the Return authorization form with # and mailed it back.
After maybe 3 or 4 weeks, I called back the was no answer, so I left a message, please call.
Nothing I never received a call back. Well I kept trying every day, this was a long distance call for me, and finally I got through. I spoke to Marc Ramirez, he said he was so sorry that I hadn't received, he would get right on it and trace it. I never heard from him again.
Finally in June ,this was about 4 or 5 months later, I sent a certified letter directly to him. And I never heard from him again.
I didn't know what to do..so I just let it pass buy, then one day a friend said to follow up, and that's when I found this RIP-Off sight, I could hardly believe what I was reading, that he has been doing this for 2 years before me.
It wasn't until just last week that I was the victim of identity theft on that same debt card. When I called to find out why I couldn't use my card at the market, I was told there had been some unusual activity on this card. I was asked if I made a purchase
of an airline ticket to Peru, of course I hadn't. I was told that they had to get approval before the purchase, and that would be on the following day.
Well, I didn't here from over the weekend, when I checked my online account, I noted that $895.75 had been debited to my account.
That's when I decided to follow up with this Rip-Off report. I cannot be sure, but the credit union said they could get the thief
Charlotte
El Segundo, California
U.S.A.