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  • Report:  #172016

Complaint Review: XM RADIO - Nationwide

Reported By:
- Metuchen, New Jersey,
Submitted:
Updated:

XM RADIO
1500 Eckington Place, NE Nationwide, U.S.A.
Phone:
800-967-2346
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
The Xm Radio company sold lots of the MYFI XM2Go Radio over the holiday season. All of them almost have been sold with defective batteries. They first told me that they had gotten to much email too handle. Then said would send out a new battery in a few weeks but did not give a date when I will get it.

Why can't they replace the batteries at the stores they sold them at. So the people at XM wanted to sell a lot of Xm2Go Radios and knew that the battery was bad before the holiday season and didn't bother to tell the Customers.

Ernest

Metuchen, New Jersey
U.S.A.


4 Updates & Rebuttals

Ernest

Metuchen,
New Jersey,
U.S.A.
Xm Radio

#2Author of original report

Tue, January 31, 2006

Do not go to upgradebattery.com you can not order a new battery there. Also 1-800-221-1391 is recorded message can not talk to person. Call 1-800-261-7628 after message press 9 and be prepared to be on hold for some time. If you call Xm radio listener care they will give you no info to help you.


Ernest

Metuchen,
New Jersey,
U.S.A.
Xm Radio

#3Author of original report

Tue, January 31, 2006

Do not go to upgradebattery.com you can not order a new battery there. Also 1-800-221-1391 is recorded message can not talk to person. Call 1-800-261-7628 after message press 9 and be prepared to be on hold for some time. If you call Xm radio listener care they will give you no info to help you.


Ernest

Metuchen,
New Jersey,
U.S.A.
Xm Radio

#4Author of original report

Tue, January 31, 2006

Do not go to upgradebattery.com you can not order a new battery there. Also 1-800-221-1391 is recorded message can not talk to person. Call 1-800-261-7628 after message press 9 and be prepared to be on hold for some time. If you call Xm radio listener care they will give you no info to help you.


Ernest

Metuchen,
New Jersey,
U.S.A.
Xm Radio

#5Author of original report

Tue, January 31, 2006

Do not go to upgradebattery.com you can not order a new battery there. Also 1-800-221-1391 is recorded message can not talk to person. Call 1-800-261-7628 after message press 9 and be prepared to be on hold for some time. If you call Xm radio listener care they will give you no info to help you.

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