- Report: #744720
Complaint Review: Xpress Relocations - Atlanta Georgia
Reported By:
Angela -
Dallas, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Xpress Relocations
5456 Peachtree Blvd #405 Atlanta, Georgia, United States of America
Phone:
Web:
www.xpressrelocations.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Xpress Relocations Recommend Bekins Not Xpress Relocations Atlanta, Georgia
Overall I was not happy with the service I received. The company is misleading. They did not inform me that I would be responsible for packing supplies (tape, boxes etc.), nor did they mention that all my belongings needed to be packed in boxes. I was given a quote over the phone, which came to a certain price of $2300. However, since I was living in a different state than my storage unit I was unable to accurately remember what was in the unit. I miss quoted by half the boxes I said I had, however they charged me the maximum penalty fee for this. I would have been more than happy to pay for the overage at the price I was originally quoted. Needless to say my quote went up drastically to $5300, which most major van lines would quote if they were to have done the packing/boxing my items, loading/unloading, and traveling upstairs. This company is a scam. The day the movers packed my items in the truck they took 8 hours to load. We started at 9am, they were an hour late which I had to call to find out where they were, and finished by 7pm to pack a 20X10 storage unit. Also, they are very careless with your possessions. They dropped several boxes right in front of me and never said anything. One mover actually picked up a box with a picture of a glass punch bowl set and slammed it down on the bed of the truck before packing it in. They broke an expensive mixer $200, several wine glasses, a coffee pot that they actually removed from the box so I would not hear all the broken glass inside, and a toaster oven. Also, if I were to have let them deliver my items upstairs they would have charged me an additional fee. Of course they do not tell you this, it got to the point where I read the fine print before they delivered and noticed this. I was almost scammed again. I wanted to give this review because I do not want anyone else to fall victim.
Thank you
Thank you
1 Updates & Rebuttals
jenn m
Wichita,Kansas,
United States of America
Contact Me
#2Consumer Comment
Mon, June 27, 2011
Hello
We had the same issues everyone has reported against this company. Well they have messed with the wrong family and now we are going to file a lawsuit against this company. We are wanting to get with everyone or anyone that wants to join us in this lawsuit and we can do a class action suit. Email me if you are interested..email is (((ROR REDACTED))). Thank you
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
