- Report: #1497949
Complaint Review: yahoo - sunnyvale california
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Author Not Confirmed
Why?
yahoo
701 FIRST AVENUE sunnyvale, 94089 california, United States
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Tell us has your experience with this business or person been good?
yahoo THEY WILL NOT LET US HAVE ACCESS TO OUR EMAILS. tHEY DO NOT RECOGNIZE OUR PASSWORD AND WHEN WE TRIED TO CHANGE THE PASSWORD THEIR SYSTEM WOULD NOT ALLOW THE TASK TO BE ACCOMPLISHED. WE EVEN TRIED TO ESTABLISH A NEW ACCOUNT AND THEIR SYSTEM MALFUNCTIONEDD sunnyvale california
YAHOO HAS DENIED ACCESS TO OUR EMAILS BECAUSE THEY WILL NOT RECOGNIZE OUR PASSWORD. TRIED TO CHANGE PASSWORD AND THEIR SYSTEM FAILED. HAD OUR "NERDS ON CALL" TRY TO MAKE THE TRANSITION AND WERE NOT SUCCESSFUL. FIRST TIME EVER THAT THEY COULD NOT SOLVE A COMPUTER PROBLEM FOR US. I TRIED TO OPEN A NEW ACCOUNT AND AGAIN THEIR SYSTEM WOULD NOT ALLOW COMPLETION OF THE ATTEMPT. I TRIED THEIR "CUSTOMER SERVICE" NUMBER ON THEIR CORPRATE FACE PAGE AND IT IS NOT FUNCTIONAL. THESE PEOPLE SHOULD BE OPEN TO THEIR CUSTOMERS AND I HAVE FOUND THEM TO BE UNAPPROACHABLE AT ANY LEVEL THAT I HAVE TRIED. WE HAVE SEVERAL DAYS OF EMAILS TO WHICH WE ARE UNABLE TO RESOND BECAUSE OF THIS PROBLEM.
