- Report: #1295613
Complaint Review: Yodle - Internet
-
Author Confirmed
Why?
Yodle
Internet, USA
Phone:
(646) 753-6380
Web:
http://www.yodle.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
YODLE UNPROFESSIONAL MIAMI Internet
I signed up with Yodle 2 weeks ago. They can't seem to get my website right. It looks infantile. The time I've spent correcting their mistakes I could have spent building my website.
1. The sales person said I could use my web address, which is untrue. They gave me a web address that did not state in any way what my services are. They finally got me a web address that makes sense but it's certainly not my company's name.
2. A manager seemed to understand bookkeeping services is not the same as tax preparation but their web writer/ developer told me I must have tax preparation listed as a service since that's my segment.
3. I get a call from someone that tells me they actually have a bookkeeping segment and they'll make changes accordingly.
4. I sent a document with the content I'd like to see on my website. They did a copy and paste to the web leaving their default text in it. Pages look repetitive and infantile. Fonts are different in every page.
5. I specifically was asked if I wanted my address to be public. I told them not, since I'm yet working from home. In every search I did my home address is fully disclosed on the internet.
6. When I use keywords to search for my services, I cannot see my website in the first 6 pages of search results.
7. When I search by company name I can see my company as a tax preparation service on the search results.
8. Customer Service is quick to apologize and be understanding but unprofessional when executing services.
I DO NOT RECOMMEND YODLE FOR MARKETING & WEBSITE SERVICES. Spend your money someplace else.
