Complaint Review: Your Coating Guys - Phoenix Arizona

Paul and Tim have worked this out with me.  Paul had someone else from his company repaint the pool deck and Tim is planning to clean the paint from the pool's interior surface once the pool water temperature has warmed some.

I'm satisfied with the results and regret that I had to share my experience here to get this resolved.  I believe that Tim and Your Coating Guys would have acted sooner had they known that Tim hadn't addressed the issue.  Unfortunately, my attempts to contact them were unsuccessful.

Paul LaChance contacted me today and came to my house for a visit with Tim to inspect the work Tim completed last summer.

After they inspected the work, Paul offered to send Tim over on Monday to repaint my deck and clean the paint from the sides of my pool.  He stated that he will email me an agreement which will include a 1-year guarantee for the job.

Both Paul and Tim conducted themselves professionally.

I will update this report again after I give them a chance to resolve the issue amicably.

Mr LaChance, I'm pleased that you're aware of these claims.

Everyone else, here's the factual references to corroborate my claims.

Paul employed his brother when he contracted the work at on my property.  Tim was representing Your Coating Guys and left contact information to the like.  When I contacted Tiffany, she had Paul call me back.  Paul spent nearly 15 minutes boasting like a proud peacock and left the conversation with a promise to me that he would have Tim rectify the problems with his work.  Tim called me back and promised to fix everything.  That's the last I heard from either of them.  I've never been able to reach Tim since.  He has refused to respond to numerous emails.  The next time I see his face will be in court.

---- REFERENCES ----

Timothy LaChance: Contractor License 198054: Revoked by Arizona Registrar of Contractors on 10/30/2009. Verify at www.azroc.com.

You can verify any of the following at http://www.superiorcourt.maricopa.gov/docket/JusticeCourtCases/caseSearch.asp

Sam and Sherita Rubin (Plaintiffs) vs. Paul LaChance and Your Coating Guys (Defendants)

Small Claims Judgment (Justice Civil Case: CC2010-197715) in Superior Court of Arizona (06/22/2010) - Breach of Contract - Awarded $851.08

State of Arizona (Plaintiff) vs. Paul LaChance (Defendant) (Justice Criminal Case: JC2010-161764) - Contractor - Acting Without a License.  Pre-trial set for 03/11/2011. San Marcos Justice Court, Judge Keith Frankel.

State of Arizona (Plaintiff) vs. Paul LaChance (Defendant) (Justice Criminal Case: JC2010-161764) - Contractor - Advertising Violation.  Pre-trial set for 03/11/2011. San Marcos Justice Court, Judge Keith Frankel.

State of Arizona (Plaintiff) vs. Paul Anthony LaChance (Defendant) (Justice Criminal Case: JC2007-160320) - Migratory Bird Possession.  Convicted and sentenced 09/09/2007.

And more than $300,000 in other lawsuit judgments against Paul A LaChance, his wife Tiffany La Chance, and a myriad of LLC's he created in the last 3 1/2 years alone.

Now, Paul, I would suggest you run and cease with your self-righteous preaching.  You're dishonest, unlawful, and someone I would never do business with again.

To Whom it May Concern, First if this is a legitimate complaint please contact me directly and I will see that is it resolved to your satisfaction, I can be reached at 480-381-4181.

Second:THESE ARE ALL VERIFIABLE POINTS OF FACT:

1. My brother does work with me and at one time did own his own coatings business.  I had no ownership nor control of any issues that may have arisen there.  I know he did his best to address any issues he knew of.

2. I can give numerous references for any and all projects I have been associated with that will verify that I do what I say and I always finish what I start.  I can give references whom the projects did not go well initially and they can tell you how pleased they were at the resolve of the project.

3. At this time, there is NO litigation pending against those people listed in your complaint as stated?  Please provide proof of this claim to VALIDATE this complaint.  If not, I will simply say that this complaint is bogus.

Last and most importantly, if you complaint is legitimate then call me to resolve it or share with this forum your name, pictures of said job or any other pieces of factual data that you have and if I find it is something I have done, I will freely admit it here and compensate you for your claim. 

To all who take this into account when judging me, please review and use the facts to judge me, not unproven claims that have absolutely no validation to them at this time. 

Sincerely,

Paul A. La Chance