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  • Report:  #1376690

Complaint Review: ZENNI OPTICAL - Internet

Reported By:
Dan - ELYRIA, Ohio, USA
Submitted:
Updated:

ZENNI OPTICAL
Internet, USA
Phone:
(800) 211-2105
Web:
www.zennioptical.com
Categories:
Tell us has your experience with this business or person been good? What's this?

The lenes are defective, They are not sharp and clear like the glasses I got from my eye doctor. I sent them back at my expense. 

They claim that the glasses were manufactured correctly. If they were made correctly then why do they not work exactly the same as the glasses I recieved from my eye doctor using the exact same prescription? 

They gave me 3 options. They can return the glasses to me. Other options would be to issue a 50% refund back to the credit card or a one-time use 100% store credit for the price of the glasses minus shipping. 

I cannot use the defective glasses and so why would I want them returned to me? Or a 100% store credit to buy more defective glasses? Or only a 50% refund? I paid $29.95 for the glasses plus $4.95 shipping plus $3.26 to ship them back and they want to give half of the $29,95 back! 

Freakin RIPOFFS. Take your money, send you junk, and then only offer less than  half of your money back! 

So bottom line is it cost me $18.24 plus my time to ship the glasses back to learn a valuble lesson. ZENNI OPTICAL is not a reputable company.

Stay away from this Ripoff. 



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