- Report: #1362175
Complaint Review: Zenni Optical - Internet
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Author Not Confirmed
Why?
Zenni Optical
Internet, USA
Phone:
(800) 211-2105
Web:
www.zennioptical.com
Categories:
Business Rating:
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Zenni Optical rip off Internet
My wife bought some new glasses from Zenni; cost around $120. A week after she'd had them they broke and she wasn't able to get them fixed.
Today when I called them about this, they said I could either 1. buy a new set of frames from them (cost of around $24) , or, 2. I could order a whole new pair for another $120.
I told them this was a rip off but they said, we didn't return them within their 30 day period, so tough luck.
Very poor service. Yes, the glasses are cheap, but yes also, their frames are cheap too, junk.
