- Report: #1348312
Complaint Review: Zenni Optical - Internet
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Author Confirmed
Why?
Zenni Optical
Internet, USA
Phone:
800-211-2105
Web:
zennioptical.com
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Zenni Optical Will not refund my money for a defective product. Internet
Zenni sent a pair of glasses with the wrong prescription(confirmed by a local optometrist). They refused to send me a working pair.They refused to refund all of my money. They will not even pay for return shipping so I can recieve a partial refund. They have yet to send me a return authorization so I can send them back for a partial refund(if they approve it) despite two requests via phone and email. I feel like I have been stolen from and have no recourse other than hiring a lawyer to handle it. Of course that is not worth the $60 spent.
