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  • Report:  #131372

Complaint Review: Zone Labs - San Francisco California

Reported By:
- Reading, Pennsylvania,
Submitted:
Updated:

Zone Labs
475 Brannan St San Francisco, 94107 California, U.S.A.
Phone:
415-633-4500
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a software package (Zone Alarm Security Suite)from Kim Komando's website which promised a $30 rebate off the $80 cost if a previous virus protection system proof of purchase was shown from either of three companies, one of them being Norton Utilities(or Symmantec), which was the one that I had. There was NO minimum purchase price mentioned at all!

They never delivered on the rebate, even after I had a conversation with a rep in January who was finally going to see that a check was going to be cut for my trouble.

I think that a full refund would be a fair settlement instead of me filing a class action suit for online fraud and misrepresentation of a cost to the customer.

Rob

Reading, Pennsylvania
U.S.A.


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