- Report: #1039960
Complaint Review: ZoomUSA - Brooklyn New York
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Author Confirmed
Why?
ZoomUSA
273 Powell Street Brooklyn, 11212 New York, United States of America
Phone:
718-395-3434
Web:
www.izoomusa.com
Categories:
Business Rating:
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ZoomUSA [email protected] Sends broken computers, won't return calls or emails Brooklyn, New York
I was looking for a budget priced laptop. I have been a customer of Sears for over 40 years and have had always enjoyed great customer service. So when I ordered the laptop from them with a vendor of ZoomUSA I did not question the validity of the company. However, they sent a broken computer and will not contact me back after three phone calls and three emails. They require an RMA to return within 21 days. I have spoken to Sears and they are trying to assist me but ZoomUSA will not get back with them either.
DO NOT PURCHASE FROM THEM.
DO NOT PURCHASE FROM THEM.
