1, Report:
#1229011
Posted Date:
May 14 2015
Arthur Air Conditoning We purchased a ten year labor warranty from Arthur Air. When our Airconditoning unit stopped working we called. Jenny the employee made an appoint right away for the next day. The moment I mentioned we had a service warranty for 10years her reply was I know nothing about YOU having a warranty!. I am canceling your appoint and YOU will have to speak to Mr Arthur in the morning. I promptly faxed a copy of my service contract made with Arthur Air when they installed my system and my Trane parts warranty both confirmed valid by Trane. After three days and repeated calls with no answers, I finally left a message stating I was going to report them to the State of Florida license division due to thier failure to perform due diligence by the warranty contract.. Please file a complaint with Trane Air Conditioning if you have had problems with Arthur Air Conditoning. Google them, the list of dissatisfied and neglected customers if extensive. Oldmar Florida
We purchased a 10 year labor/service warranty from Arthur Air Conditoning. I called them and they promptly made an appointment for a service call the next day. When I mentioned the warranty, they canceled the appointment, leaving my family to swelter for three days. The employee...
Entity
Arthur Air Conditoning
Categories: Heating, Cooling & Ventilation