1, Report:
#1406076
Posted Date:
Oct 13 2017
HMS National Home Warranty HMS cannot meet the service level expectations fort lauderdale Florida
According to the HMS Customer Service center, an appliance should be diagnosed within 72 hours and repaired in 1-5 days. We put in a claim for a wall oven on 9/13/2017. The oven does not heat up; it's non-functional. Sears came out on 10/5/2017 to diagnose the issue. The parts arr...
Entity
HMS National Home Warranty
Categories: Warranty Companies
2, Report:
#550682
Posted Date:
Jul 18 2012
HMS National Home Warranty HMS has left my family with no heat for a week!!! Internet, Virginia
My heat has been out since 12/30/09 and have been waiting for a part to be delivered. After reviewing other complaints online, I am convinced I am getting the run around about the part (induser motor) to be delivered. I have been pressing them all week to have the part d...
Entity
HMS National Home Warranty
Categories: Warranty Companies
3, Report:
#614825
Posted Date:
Jun 16 2010
HMS National Home Warranty ,Cross Country Home Warranty uses deceptive practices, Ft. Lauderdale, Florida
If you currently have a home warranty through HMS (aka-CrossCountry Home warranty), please stop throwing away your money. We have been paying them every month for years through our mortgage companyi. We tried to make a claim almost 2 weeks ago about our air conditioner. They have gi...
Entity
HMS National Home Warranty
Categories: Home Warranty Companies
4, Report:
#456105
Posted Date:
May 28 2009
HMS ,National Home Warranty In cahoots with technicians to deny claims Fairfax, Virginia
I bought a home warranty as a first-time home buyer. The refrigerator died. I filed a claim. They advised me to call their chosen technician A-ONE (doesn't THAT sound dodgy?!). Had to pay the guy $50. He looked at the fridge. Didn't pull it out or examine any part of it. Wrote the r...
Entity
HMS National Home Warranty
Categories: Bait-and-Switch
