1, Report:
#992169
Posted Date:
Jan 06 2013
Surplus and adventure Xmas present never received, money taken, no reply!! Worcester, Internet
I ordered a Christmas present from this company in plenty of time but at this time am still waiting. I have e mailed several times and only received standard responses stating that the order was out of stock ( showed at time of order as in stock) or that it is on its way.Here i am a...
Entity
Surplus and adventure
Categories: Specialty Stores
2, Report:
#964452
Posted Date:
Nov 04 2012
Surplus and Adventure DONT USE THEM Worcestershire, Internet
I purchased and they took my money immediately, horse rug was at 48.48. As I had still not received the item after a month I purchased the item elsewhere, if fact cheaper than what I had ordered it for on here. I then cancelled the order on thR 2nd October and have been promised t...
Entity
Surplus and Adventure
Categories: Sales People
3, Report:
#927635
Posted Date:
Aug 15 2012
Surplus and Adventure Unit 6 Let down for child's seventh birthday present. Lowesmoor, Other
I would advise any consumer to avoid ordering any item from this organisation called Surplus and Adventure registered at Unit Six Lowesmoor Wharf,Lowesmore, Worcestershire, UK. They will take your money very efficiently but I would be very surprised that you will receive any g...
Entity
Surplus and Adventure
Categories: Arts and Crafts
4, Report:
#908130
Posted Date:
Jul 07 2012
Surplus and Adventure Ordered online, money taken yet no goods received. When they finally responded Surplus and Adventure will not provide a refund. Worcester, Internet
I purchased goods online from Surplus and Adventure in good faith in July 2011. They were happy enough to take the money for goods which were shown as in Stock on the website. After three weeks when the goods didn't arrive I phoned up to see what had happened with my order, however ...
Entity
Surplus and Adventure
Categories: Internet Fraud
5, Report:
#762823
Posted Date:
Aug 10 2011
SURPLUS AND ADVENTURE Goods paid for and not received after 2 months Internet
Ordered a knife 15 June 2011 and money taken from account 17 June 2011.Two months later and after sending two emails no knife received, no replyto emails and no refund received as requested..I would suggest this is a rip off as initially they said we are moving and willnot be able t...
Entity
SURPLUS AND ADVENTURE
Categories: Sporting Goods
6, Report:
#758026
Posted Date:
Jul 29 2011
Surplus and Adventure Took money for goods in June, goods never came so I cancelled order and still haven't received a refund. No replies to e-mails and never answer phone. This company is a complete sham. Internet
Surplus and Adventure store is a complete sham.They take money for goods ordered then don't send them and when you cancel said order they don't refund your money, or answer e-mails or phone calls.Companies like this should be made to close down as they are ultimately stealing ...
Entity
Surplus and Adventure
Categories: Clothing Stores
7, Report:
#640964
Posted Date:
Sep 16 2010
Surplus and Adventure www.surplusandadventure.com RIDICULOUS! Internet
Recently, I ordered a rucksack from this company. The site seemed reputable with all the usual icons for site security etc. The site even has a customer satisfaction gaurantee!
2 days after ordering, my account was billed for the correct amount and I thought all was well........
Entity
Surplus and Adventure
Categories: Specialty Stores
10, Report:
#547331
Posted Date:
Dec 30 2009
Surplus and Adventure Very bad customer service when requesting a refund worcestershire, Internet
My purchase from this website was made purely because they offered the cheapest prices for the items I required. I placed my order on 13th November 2009 and I received an email confirmation the same day. Two weeks later I was still awaiting the items I had ordered. I rang the number...
Entity
Surplus and Adventure
Categories: Hardware & Tools
11, Report:
#533522
Posted Date:
Dec 04 2009
Surplus and adventure Paid for good back in October and still not received in December bedfordshire, Internet
I order from Surplus and adventure back in October for my son's 11th birthday a Airjst 25 litre nylon rucksack and paid for it over the internet. thinking it would be with me in about a weeks time as it did not say out of stock or waiting for delivery. My son has asked me every...
Entity
Surplus and adventure
Categories: Specialty Stores
12, Report:
#501190
Posted Date:
Sep 28 2009
Surplus And Adventure surplusandadventure.com The worst kind of online shopping experience Flyford Flavell, Worcestershire , Internet
I tried to order a rucksack from surplusandadventure.com early last month. Ordered online, good price though the P&P charges we're very high. Waited a week from when I placed my order and nothing. I tried to email them a couple of times but all the listed contact and support add...
Entity
Surplus And Adventure
Categories: Specialty Stores
13, Report:
#499771
Posted Date:
Sep 24 2009
Surplus and Adventure Incompetent or worse Internet
I unfortunatley ordered clothes displayed as INSTOCK on the 8th August 2009. On the 22nd I phoned to check my order and was told it had been out of stock but was now in and on its way.
I then checked by phone on 1st September and the office was closed. On the 2nd Septem...
Entity
Surplus and Adventure
Categories: Clothing Stores
14, Report:
#498810
Posted Date:
Sep 22 2009
Surplus And Adventure - Coneybury Farm Shop Complex Alcester Road Flyford Flavell Worcestershire United Kingdom WR7 4DF 0800 043 00 99 +44-(0)1386-793 900 Surplus and Adventure, Worcestershire, England Internet, Internet
Poor service ... ordered goods over 3 months ago ... they did not get back to us regarding the out of stock items (they were showing in stock when we ordered) leaving us to chase them, we emailed after about 3 weeks after placing order when barclaycard statement came through showing...
Entity
Surplus And Adventure
Categories: Clothing Stores
15, Report:
#498787
Posted Date:
Sep 22 2009
Surplus and adventure.. DO NOT USE ... poor communication from company, lack of goods, false promises, still no goods 3 months later no goods....no refund...no communication , Internet
Poor service ... ordered goods over 3 months ago ... they did not get back to us regarding the out of stock items (they were showing in stock when we ordered) leaving us to chase them, we emailed after about 3 weeks after placing order when barclaycard statement came through showing...
Entity
Surplus and adventure
Categories: Clothing Stores
16, Report:
#472592
Posted Date:
Aug 24 2009
Surplus And Adventure Buyer beware ask for a refund for items not delivered but fully paid for and be threatened with the police!!! Worcester Worcestershire
June 17th I ordered and paid for a pair of Pro Xt 2 boots from Surplus and Adventure, I paid the full amount of 76.90 by debit card in person at their Alcester store. I was told by the assistant named MAX that I should expect the boots within a few days. A week passed and no boots a...
Entity
Surplus And Adventure
Categories: Clothing Stores
17, Report:
#203721
Posted Date:
Jul 31 2006
Surplus And Adventure order made 24th July, numbers given to check either nop reply or engaged, and no answers to emails. ripoff Worcestershire United Kingdom
When I ordered 2 pairs of army trousers I understood delivery would be 4 - 5 days. Seven have passed and the email I was given to print out contained all the information. When I rang 01386-792 906 there has been no answer all afternoon.
I sent 1st email to admin1@surplusandadve...
Entity
Surplus And Adventure
Categories: Corrupt Companies