26, Report:
#658308
Posted Date:
Nov 04 2010
ascentive.com Kept charging my credit card way before the 7 day free trial period even started Philadelphia, Pennsylvania
First day after start of free trial they charged my Visa account and then reversed it.Second day they charged my Visa card, even though it is a 7 day free trial and a 30 day satisfaction guarantee.Very sad practices as the software did very little.A complete scam. NO phone number, j...
Entity
Categories: BBB Better Business Bureau
27, Report:
#647999
Posted Date:
Oct 06 2010
Ascentive Softwear Finally Fast Softwear Sold me a downloaded product that did not work then has accessing my credit card and charging me over & over!!! Internet
I saw an ad on TV back in Jan 2010 for `Finally Fast' to speed up a slow computer. I downloaded this product from Ascentive Softwear but it did not work! However, since then they have been accessing my credit card and debiting amounts.
I can see from the website ...
Entity
Categories: TV Advertisements
29, Report:
#587090
Posted Date:
Mar 30 2010
Ascentive How to file reports against Ascentive Philadelphia, Pennsylvania
While routinely checking my bank account transactions
online, I have discovered an unauthorized charge of $59.99 from originating
from Ascentive, LLC. I have never done, or planned to do business with the said
company. I have immediately notified my bank that the fraudulent charg...
Entity
Categories: Miscellaneous Companies
30, Report:
#579089
Posted Date:
Mar 11 2010
Ascentive - FinallyFast.com - PC Speed Scan Pro ascentive i paid and now my computer runs worse always freezes so i paid for nothing and i'm pissed, Internet
i purchased speed scan pro from finallyfast.com expecting my computer to run faster next thing i know their telling me i have to buy all these other soft ware too for my computer to work now I'm out 30$ and my computer heath is still bad not only that my computer is working even wor...
Entity
Categories: Computer Software
32, Report:
#538203
Posted Date:
Dec 19 2009
Ascentive Software Ascentive Software stated via email to me that my subscription to Ascentive software will automatically renew and they will charge my credit card. I did not purchase this software! Philadelphia, Pennsylvania
I did try to get their email address to respond to them but I could not find a valid address on their website. Following is an excerpt from their email to me:
Dear ,
Your annual subscription to Ascentive software ActiveSpeed will automatically renew on .
...
Entity
Categories: Software
33, Report:
#538204
Posted Date:
Dec 19 2009
ASCENTIVE SOFTWARE - FINALLYFAST.COM Sent renewal notices for software I never subscribed to Philadelphia, Pennsylvania
This company sent me renewal notices for both their Activespeed software and their PC Scan & Sweep software for $29.95 neither of which I ever subscribed to in the first place.
I did once dowload their scan & sweep but when they wanted to charge me to fix the problems I ex...
Entity
Categories: Computer Software
34, Report:
#538264
Posted Date:
Dec 19 2009
Ascentive.com ActiveSpeed email fraud for software never used - wants to charge on card doesn't have, Internet
this email came in saying was going to charge card on file for software i never downloaded or used---beware thy are trying to get your card to charge for software that doen't do anything
Important: ActiveSpeed Automatic Renewal Fri, December 11, 2009 2:43:30 PM
From: Ascentive Sof...
Entity
Categories: Internet Fraud
35, Report:
#538294
Posted Date:
Dec 19 2009
Ascentive - ActiveSpeed Cancelled active speed years ago,they have sent me a automatic renewal email,stating $29.95 will automatically taken out of my credit card.I do not want active speed,because it did not speed up anything, Internet
Had active speed years ago,was no use to me,cancelled subscription.Received email stating my subscription would be renewed automatically.Do not want this at all,also the same applies to scan and sweep
Entity
Categories: Internet
36, Report:
#538311
Posted Date:
Dec 19 2009
Ascentive Software - Finnalyfast.com Fraudulent notice of renewal of software never ordered and threaten to automatically charge credit card on file Internet
Just like complaint made by Kneauxia, I also received an email stating that they will renew my subscription to Ascentive Software's PC Scan and Sweep and charge the credit card on file if I don't call them or contact them on their link.
I never ordered this product. Neither did I e...
Entity
Categories: Computer Software
37, Report:
#521346
Posted Date:
Nov 09 2009
Ascentive - FinallyFast.com - PC Speed Scan Pro finallyfast.com Did not perform as promised Internet
I listened to the T.V. commercial about Finally Fast Computer speed. I bought the basic software and all through the process they were trying to sell me needed add-ons. I din't buy thoses, but after the standard package download my computer had not improved its spped at ...
Entity
Categories: Software
38, Report:
#461364
Posted Date:
Jun 13 2009
Ascentive Finally Fast Computer Software Internet
Bought software from TV advertising for Finally Fast Supposed to speed up my computer. All I got was alot of pop ups hawking their other software. It did not speed up my computer and I could not turn off my computer because of the Ascentive software running in the background. They ...
Entity
Categories: Computer Software
39, Report:
#428872
Posted Date:
May 08 2009
Ascentive, Ascentive, SpeedScan Pro, Finally Fast THEY SHOULD BE SUED, THEY SHOULD BE ASHAMED!! RUINED MY COMPUTER!!! Cleveland Internet
I assumed if they were advertised on television, they were a reputable software company. I thought wrong!
The only thing this software did was embed itself into my hard drive, it is virtually impossible to remove, it slowed my computer down; if not completely shut it down, my co...
Entity
Categories: Computer Software
40, Report:
#448287
Posted Date:
May 03 2009
Ascentive Software what good is free if it does nothing but waste my time Philadelphia Pennsylvania
Getting an e mail, I downloaded their Scan & Sweep, which promised to speed up & correct problems on my system.
It scanned beautifully & found many problems. But , to correct these problems, guess what?
You are correct. I would have to buy the software.Not me. How do I know th...
Entity
Categories: Computer Software
41, Report:
#446158
Posted Date:
Apr 24 2009
Ascentive Ascentive? -or- Deceptive? Philadelphia Pennsylvania
Please hold while we connect you with the next available representative.
You are now chatting with 'DJ B.'
DJ B.: Welcome to Ascentive! Please hold one moment while I research your inquiry.
Antony B: ah, there you are
Antony B: the same guy that e-mailed me
DJ B.: Hi Anto...
Entity
Categories: Computer Software
42, Report:
#441906
Posted Date:
Apr 08 2009
Ascentive Sales Person On Phone Said VS Their Contract Says Philadelphia, Pennsylvania
An Ascentive sales person told me that BeAware could be used for free for a trial period and that if I did not use it (the software) I would not be charged. Also since it was a trial period, no charges would show up unless I used the product after the 3 month trial period.
I dow...
Entity
Categories: Sales People
43, Report:
#434889
Posted Date:
Mar 17 2009
Ascentive Stay away from this one!! Philadelphia Pennsylvania
I subscribed to the programs (have 4 different ones) that the company named Ascentive offers. They are supposed to keep your computer running faster and free of clutter, viruses, and various other problems that are bad for your computer and that slow it down. I thought it was wonde...
Entity
Categories: Computer Software
44, Report:
#91617
Posted Date:
Mar 13 2009
Ascentive (Active Speed) ripoff Crooks dishonest Fraud The only thing fast about them is taking your money Philadelphia Pennsylvania
They are selling hot air as far as i can tell i tested there software it improved my system 0% Which is fine when it is offered as a 30 day trial but it didn't work that way either. Because they charged my credit card as soon as i submitted it the 30 day trial turned into 30 seconds...
Entity
Categories: Computer Fraud
45, Report:
#365677
Posted Date:
Feb 14 2009
Ascentive ,Finally Fast, Ascentive CEO President Address write to him to complain Philadelphia Pennsylvania
http://www.ascentive.com/support/new/cancelpage.phtml?canceladdon=canceladdon_a_other.php&xsubject=&xname=&xemail=&xemail2=&contactnumber=&acctname=&acctnum=&cardnum=&check_ok=&sendhere=
Above is the actual Ascentive cancellation page. It is difficult to find on their website. ...
Entity
Categories: Computer Software
46, Report:
#420859
Posted Date:
Feb 06 2009
ASCENTIVE.com Finally Fast My Ass Philadelphia Pennsylvania
The software I ordered didn't make any difference w/ my computer. I noticed the day after I ordered it, my bank account had been charged 4 times instead of 1. I called ascentive, who admitted it was their fault, and the refund was complete. I called my bank, who told me they had not...
Entity
Categories: Computer Software
47, Report:
#419177
Posted Date:
Feb 02 2009
Ascentive PC SpeedProScan Finally Fast I just looked at their message and didn't sign up.Can't get them off of my PC. Must be a virus Internet
I got their address from a TV ad and punched it in to see what it was. I didn't think that I needed their service so I didn't sign up for it. Now I know that it is a virus because it slowed my computer down and I can't get rid of Ascentive and PC SpeedScanPro on computer start-up ...
Entity
Categories: Computer Fraud
48, Report:
#414901
Posted Date:
Jan 28 2009
Ascentive Bad-Software Customer Service Billing and business ethics! Philadelphia Pennsylvania
Alright, so my I purchased an ascentive product online and gave my billing info. It seemed like a good program, with a professional web page etc. However, this is not what I got.
First off, the program is garbage. Dont buy it! It was like downloading spam for my computer and the...
Entity
Categories: Miscellaneous Companies
49, Report:
#414663
Posted Date:
Jan 22 2009
Finally Fast Ascentive Downloaded it just to see if it worked, waste like I thought. Internet
I downloaded this although I expected it to be a rip off, or to give false information. It ran a scan and it told me I had 520 so-called errors. Clicking the button to fix it sent me to a site where you buy it. What a surprise. My curiousity apparently was overshadowing my knowledge...
Entity
Categories: Door to Door Sales
50, Report:
#414081
Posted Date:
Jan 20 2009
Ascentive, Ascentive advertized software for $29.95 but charged my credit card $49.85 Paisley Oregon
I am an 80 year old man living in a continuing care facility and enjoy emailing my children and grandchildren. My computer slowed down and I ordered, on line, software to improve speed. Ascentive advertized software to correct this for $29.95 but they charged my credit card $47.85. ...
Entity
Categories: Bait-and-Switch