26, Report:
#956698
Posted Date:
Oct 18 2012
Budget Truck Rental Made reservation online, added fees hidden and charged, overcharged on deposit and charged cost recovery fees and lied to about there being a state law to collect them. No one seems to know why we Cincinnati, Ohio
Went online to rent a Budget moving truck. Read the disclosures, filled out the forms and placed the reservation on my card. As we are renting it for 2 weeks but moving only 8 miles away (work schedules limit time), our quoted price was reasonable enough. Til I paid for the truck on...
Entity
Categories: Auto & Truck Rental
27, Report:
#953687
Posted Date:
Oct 11 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/93f77439-4839-4e55-9501-9b4ac381fe14.png)
Budget Truck Rental They used a roll of duct tape to hold a faulty ground wire in place in a truck we had to drive across country! Sierra Vista, Arizona
We rented a truck from Budget in Sierra Vista, AZ to drive across country to South Carolina. Tonight while stopped in Texas, the truck wouldn't start. We opened the good and we found a small roll of duct tape wedged in under a ground wire to hold it in place. Without the roll of tap...
Entity
Categories: Auto & Truck Rental
28, Report:
#935375
Posted Date:
Aug 31 2012
Budget Truck Rental Lied about having my reservation because they had no truck Long Island City, New York
I booked a truck from Budget Truck Rental 3 weeks before i needed it so i could make sure i did not have a problem. The day before i was due to pick up the truck i called the location of my choice to confirm the truck. They told me that there was no reservation under my name an...
Entity
Categories: Trucking Companies
29, Report:
#922655
Posted Date:
Aug 05 2012
Budget Truck Rental Liars Cheaters Scam Rental Truck Moving, Internet
About a month ago I made a reservation to rent a Budget Truck tomorrow for $128. Last Wednesday I noticed that Budget has 10 reviews in our area, all of which are 1 star, mostly complaining that Budget canceled their reservation at the last minute (other shady business practices too...
Entity
Categories: Moving Companies
30, Report:
#917177
Posted Date:
Jul 25 2012
Budget Truck Rental Budget, Budget Rent-a-truck, Budget Rent-A-Car, Hub Leasing Ing Sex, Drugs, and Money! Wait.. I mean: Theives, A**holes, and Liars! Lawrenceville, New Jersey
This was an absolutely terrible experience. I rented a 10 foot truck for less than 24 hours. The staff was rude and extremely unpleasant - both on the phone and in person. They are not a cheap place to rent from - the prices they quote online are cheap enough, but the hidden fees ar...
Entity
Categories: Auto & Truck Rental
31, Report:
#902614
Posted Date:
Jul 19 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/42585ec0-28b9-4dd8-9433-f6b839120d61.png)
Budget Vehicle Damage Claim Dept Budget Truck Rental, LLC. Incorrect information on insurance of rental truck Atlanta, Georgia
Booked Budget Truck on website and received confirmation 1808XXXXXXXXXXXXXXXXXXXX Pickup Austin, TX 8917 ResearchBlvd. 03/10/12 return to Olathe, KS 66062 03/13/123/02/12 Contacted our insurance agent to inquire about our insurance coverage. We were advised that our...
Entity
Categories: Questionable Activities
32, Report:
#893798
Posted Date:
Jun 06 2012
Budget Truck Rental Not Refunded for Emergency Service and Stranded for Nine Hours on Interstate Parsippany, New Jersey
Rented 24' Truck - One Way from West Virginia to South Carolina from Weds, May 23, 2012 to Sat, May 26, 2012 I required roadside assistance in the afternoon of Friday, May 25th on southbound I-77 north of Statesville, NC.
I believed at that time and presently that the truck clea...
Entity
Categories: Auto & Truck Rental
33, Report:
#891597
Posted Date:
Jun 01 2012
budget car rental budget truck rental Budget/avis left us stranded with no rental in front of their office even though we had prepaid Internet
Very poor customer service and running a credit report without permission. Budget/Avis rent a car took my money for a rental that I booked 3 days in advance, then left us stranded in front of their office. Didn't even offer us a ride. When we arrived to pic...
Entity
Categories: Auto & Truck Rental
34, Report:
#870497
Posted Date:
Apr 18 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/4f07ba85-bb04-4e26-9301-cfc4b12b0ea4.png)
VOYAGER RELOCATION LLC Overestimates truck weight and overcharges FAIRLAWN, New Jersey
Driver over estimated the load weight of the truck. When they arrived at destination they blackmailed me by asking for $2000 before they would empty truck. The full weight of truck was over 11,000 pounds, but I later found out that the empty truck weighed 8,000 pounds so the load ma...
Entity
Categories: Moving Companies
35, Report:
#868505
Posted Date:
Apr 14 2012
Budget Truck Rental Gave a set price, had us pay, and then the credit card was charged more later when told we didn't owe anything else Internet
We were making a very big move, on limited income, from Michigan to New Hampshire. Budget Truck was slightly less than U-Haul, so we went with this company. We were given a price of $749.00 and $82.00 for the car dolly.
Upon arriving at the rental shop, no car dolly was ava...
Entity
Categories: Auto & Truck Rental
36, Report:
#822661
Posted Date:
Jan 14 2012
BUDGET TRUCK RENTAL BUDGET TRUCK RENTALS ARE HAZARDOUS, Internet
NEVER NEVER (CAN I STRESS IT MORE) NEVER RENT FROM BUDGET.....There are so many horror stories and here is mine....six years ago we rented a one-way truck from MA to FL...on the Jersey Turnpike the transmission dropped out of our truck...because the turnpike only uses contracted tow...
Entity
Categories: Trucking Companies
37, Report:
#798199
Posted Date:
Nov 15 2011
Budget Truck Rental Budget Rip-off Artist, Scammer, Terrible Customer Service Virginia Beach, Virginia
I was extremely dissatisfied with the level of customer service and the entire truck rental process from Budget. I had a reservation over 1 week away from my move day and I was called on the day prior that the truck I wanted was unavailable and that I had to find somewhere else. T...
Entity
Categories: Auto Rentals
38, Report:
#700254
Posted Date:
Aug 10 2011
Budget Truck Rental ON TIME DELIVERY Racist! Refused to rent the truck to a white couple! Euclid, Ohio
We needed to rent a truck for our moving needs. After calling numerous companies we decided to rent a truck at Budget dealer location at the following address:
ON TIME DELIVERY
25000 EUCLID AVE STE 107
EUCLID, OH 44117
(216) 261-7073
We did the reservation online and a f...
Entity
Categories: Truck Rentals
39, Report:
#751442
Posted Date:
Jul 11 2011
Budget Truck rental Their incompetence and dangerous equipment led to our dog getting both front legs broken and a very dangerous move Olathe, Kansas
My sister and I rented a moving van from Budget, we arranged to pick the truck up Wed. and the auto trailer on Fri. We were told Wed. that they would hook up the trailer to the truck and then coach us thru the process loading our car. (they could not load it for us because it was a ...
Entity
Categories: Moving Companies
40, Report:
#745195
Posted Date:
Jun 25 2011
Budget Truck Rental Shoddy Business Practices, Pathetic Resrvation System, Incompetent Customer Service, Inferior Computer On-Line Computer Programs Parsippany, New Jersey
Budget Truck rental is the goofiest truck rental I have ever dealt with. I reserved a truck on line to possibly save filling out paperwork at the rental location, reserve my truck (of course), speed up the rental process at the rental location, and take advantage of an on line disco...
Entity
Categories: Moving Companies
41, Report:
#745148
Posted Date:
Jun 25 2011
Budget Truck Rental Cancelled my month in advance reservation less than 24 hours before move. largo, Florida
I reserved a truck and tow dolly a month in advance. Less than 24 hours before my move they called to inform me that they could not find anything available for me. Funny how they will charge the customer a significant amount of money if the customer cancels less than 48 ...
Entity
Categories: Moving Companies
42, Report:
#743955
Posted Date:
Jun 22 2011
Budget Truck Rental reservation means nothing unless you want to cancel one, Internet
I made a truck reservation 2 days ago (for tomorrow AM 6/23). The instructions on the reservation are to call the location 24 hr in advance to confirm availability of the reserved truck. I called this AM to check and found out that not only does my location not have a truck, they ha...
Entity
Categories: Truck Rentals
43, Report:
#739260
Posted Date:
Jun 15 2011
Budget Truck Rental Budget Treats Customers Wrong Internet
On the computer on May 2, 2011 I placed a reservation for a 24 foot truck and car carrier and confirmed it with a credit card and called the week before our move to confirm and was told we would have the truck and carrier we asked for. The day before our rental I called and ag...
Entity
Categories: Truck Rentals
44, Report:
#680365
Posted Date:
Jan 08 2011
Budget truck rental RIP OFF! Scam! RUDE! Internet
On 12/28/10 I made an online reservation for a 16" truck to be picked up at the Pasadena Citgo. As per the instructions on the confirmation I tried calling the location for 5 hours. After continuous tries and only getting a recording stating that they were helping other custome...
Entity
Categories: Moving Companies
45, Report:
#663507
Posted Date:
Nov 18 2010
Budget Truck Rental Nightmare Experience - Dishonest and Hard to Deal With Petoskey, Michigan
We reserved a Budget Truck for 11:00 am on a Saturday to be picked up in Grand Blanc, MI. When we arrived to pick it up, the dealer was totally surprised as he had no notice of the rental nor did he have any trucks. He did call around but could not find a truck available...
Entity
Categories: Auto & Truck Rental
46, Report:
#663171
Posted Date:
Nov 17 2010
Budget Truck Rental Nightmare Experience - Dishonest and Hard to Deal With Petoskey, Michigan
We reserved a Budget Truck for 11:00 am on a Saturday to be picked up in Grand Blanc, MI. When we arrived to pick it up, the dealer was totally surprised as he had no notice of the rental nor did he have any trucks. He did call around but could not find a truck available...
Entity
Categories: Auto & Truck Rental
47, Report:
#655339
Posted Date:
Oct 26 2010
Budget Truck Rental Never Again! Horrible experience all around Internet
I reserved a 24 moving truck and car carrier online for a move from Maryland to Florida . The equipment was to be picked up from Pasadena Citgo on Fort Smallwood Road in Pasadena at 8 am 5/25. I began calling the Pasadena Citgo to re-confirm at 10am on 5/24. ...
Entity
Categories: Auto & Truck Rental
48, Report:
#625559
Posted Date:
Jul 23 2010
BUDGET TRUCK RENTAL BUDGET TRUCK RENTAL-LIARS,RUDE AND UNSAFE TRUCKS! Parsippany, New Jersey
I reserved a truck rental for the 09 July 2010. I needed to wait another week to reserve truck to drive from North Carolina to Texas so I changed reservation from that date to the 16 July 2010. The Customer Service rep sounded like I had waken her from a deep sleep and didn't verbal...
Entity
Categories: Auto & Truck Rental
49, Report:
#621953
Posted Date:
Jul 10 2010
Budget Truck Rental of Henderson, Budget of Henderson, This location forces you to buy the optional insurance. Otherwise they will not rent to you. Henderson, Nevada
This location will force you to purchase the optional rental coverage. If you refuse, they will refuse to rent you the truck. The rental coverage is an additional $30/day on top of the $30/day rental fee. This insurance is 100% profit for the owner.They did this to...
Entity
Categories: Auto & Truck Rental
50, Report:
#591014
Posted Date:
Apr 08 2010
budget truck rental very rude representives & a total rip off fort walton beach, Florida
On monday the 29th i was in the process of making reservations to rent a 24 ft. budget moving truck. I then called Budget rental in east hartford ct, and spoke with a lady about reserving the truck and i told her that i wanted to make arrangements to pay for it on my credit card bec...
Entity
Categories: Truck Rentals