26, Report:
#345167
Posted Date:
Jun 28 2008
Microsoft XBOX 360 lemon Calif California
Microsoft knowingly sells xbox 360s with problems that are easily fixed. However they continue to sell them with the same problems. After five months my xbox took a dump when i contacted microsoft they said they would send a labal to have it sent in and repaired in three to five day...
Entity
Microsoft
Categories: Electronic Manufacturers
27, Report:
#333678
Posted Date:
May 20 2008
Microsoft XBox 360 Microsoft fails to honor warranty on refurbished system!!! Redmond Washington
Below is every single complaint that I filed with the Better Business Bureau hoping that they would help me with this:
On April 26th 2008, I was playing my XBox 360. My current 360 is a refurbished system that replaced another system of mine which broke and was covered by XBox. M...
Entity
Microsoft XBox 360
Categories: Miscellaneous Electronics
28, Report:
#333572
Posted Date:
May 20 2008
Microsoft MICROSOFT FAILS TO REPAIR XBOX 360 4 TIMES; 5th SO-CALLED REPAIR UNDERWAY Redmond Washington
In January 2008, my son's XBox 360 suffered the three blinking light problem. I was told by my local electronics store that Microsoft extended the warranty for this issue to 3 years since this was a problem with the consoles. My son's XBox was approximately 18 months old so it was s...
Entity
Microsoft XBox 360
Categories: Miscellaneous Electronics
29, Report:
#330851
Posted Date:
May 06 2008
Microsoft Xbox 360 repair nightmare Redmond Washington
Hello, I just thought I would share with you all my experience with Microsoft and getting my Xbox 360 repaired. I consider myself a casual gamer now at the age of 32 but when the 360 was released I was pretty into it, I purchased my 360 on Launch Day and was even number 3 on the res...
Entity
Microsoft
Categories: Miscellaneous Electronics
30, Report:
#326021
Posted Date:
Apr 14 2008
Xbox 360Microsoft (xbox 360) Failure to help in a suicide threat Seattle Washington
As crazy as this may sound, this is what we went through....My son has a microsoft live account for his XBox 360. Today, 04/14/2008 he received a voice messege from someone stating that they were going to kill themselves. We immediatley contacted XBox 360 live, and after a 10 minute...
Entity
Microsoft (xbox 360)
Categories: News Media
31, Report:
#309339
Posted Date:
Apr 06 2008
Microsoft XBOX 360 Don't buy a NEW XBOX 360 because it WILL break down and you will receive a USED one in exchange. Redmond Washington
I purchased a new XBOX 360 for $500, a month later it stopped working. I called customer service and sent it to get fixed, they sent me a refurbished (used) one back and the power cord dosn't even fit. The refurbished one is $200 less than what I payed for and now it will take 2 ...
Entity
Microsoft XBOX 360
Categories: Corrupt Companies
32, Report:
#297882
Posted Date:
Mar 19 2008
Microsoft XBOX 360 Game Console Repair Issues - red light and scratched discs McAllen Texas
If you are thinking about buying a XBOX 360 console read all of the complaints out there and PLEASE do NOT buy one.
If you own a XBOX 360 beware. If it is giving you any problems return it before the warranty runs out. Google the 360 console and read all of the repair issues ...
Entity
Microsoft XBOX 360
Categories: Electronic Manufacturers
33, Report:
#317226
Posted Date:
Mar 12 2008
Microsoft XBOX 360 Repair Center company provides bad information on how to send off item for repair or replacement. McAllen Texas
Back in Janurary my teenage son called for information on how to repair a headset that did not work. He was told the first time the company would send us a shipping label,second time we were given an address where to send it. When I went to print out the shipping label from the post...
Entity
Microsoft XBOX 360 Repair Center
Categories: Electronic Manufacturers
34, Report:
#315437
Posted Date:
Mar 07 2008
Microsoft xbox 360 Redmond Washington
It has been over 2 months since my xbox 360 hard drive was sent to McAllen Texas for replacement ( the red ring of death was detected on Christmas day 2007) and I have been given the run around by the people on the 800 customer service phone number. They refuse to accept the insura...
Entity
Microsoft
Categories: Computer Manufactures
35, Report:
#301601
Posted Date:
Feb 13 2008
Microsoft: Xbox 360 Refused to repair my console for tray malfunction/ disk damages 500 S International Pkwy Door 18 Texas
I have a problem with my xbox 360 console. It has a problem with the tray. When I put a disk in, it sounded like a loud scratching noise and when I hit eject, the disk came out scratched! Then when i try to close the tray, it just keeps re- opening. It Will NOT stay closed! even wh...
Entity
Microsoft: Xbox 360
Categories: Miscellaneous Electronics
36, Report:
#302012
Posted Date:
Jan 21 2008
Microsoft ,Xbox 360 Division, Complete Rip OFF! Waist of MONEY! Houston Texas
Get this, I bought my XBOX 360 in April of 2006. It worked fine until October of 2007. Then I got the dreaded 3 red lights of death. So, I called and sent it in for repair. This was free. WOW! It took a MONTH to get it back. They were unable to fix my console so they sent me ...
Entity
Microsoft ,Xbox 360 Division
Categories: Electronic Manufacturers
37, Report:
#296635
Posted Date:
Jan 03 2008
Microsoft Xbox 360 Xbox 360 repair and shipment problems!!! Redmond Washington
This is my fourth Microsoft Xbox 360 console I had to ship back to Microsoft because of there red blinking light problem in a 2 year period. When I was trying to ship this console off to them again because of this same problem, I had no trouble doing so because I had insurance on th...
Entity
Microsoft Xbox 360
Categories: Electronic Manufacturers
38, Report:
#288891
Posted Date:
Dec 30 2007
Microsoft, Microsoft Xbox 360 Downloadable Content Purchase Rip Off Redmond Washington
I purchased about $400 plus worth of downloadable content on Xbox Live on the Xbox 360. Content ranging from XBox Live Arcade games to in-game content on the applications that I purchased for the system. Microsoft knowingly released a faulty product known as the XBox 360 which crash...
Entity
Microsoft Xbox 360
Categories: Internet Marketing Companies
39, Report:
#295294
Posted Date:
Dec 29 2007
Microsoft Xbox 360 Refuse to honor warranty on Xbox 360 Redmond Washington
Xbox 360 has 1 year warranty. Xbox video output quit working exactly 1 year from the date the box was opened. Microsoft will not honor warranty.
It was a xmas gift and was opened on 12/25/06, the console stopped working on 12/25/07. Called Microsoft on 12/27/07 and they told me bec...
Entity
Microsoft Xbox 360
Categories: Electronic Manufacturers
40, Report:
#273783
Posted Date:
Sep 11 2007
Microsoft Xbox 360 Does Not Honor 3 Red Light Error Warranty! A ripoff and lies! Redmond Washington
I initially called the Microsoft Xbox technical support on 9/9/07. My Xbox 360 was experiencing the 3 red light error, which is covered under the 3 year warranty provided by the company. The tech I spoke to was able to get my system running again. However, she gave me a reference nu...
Entity
Microsoft Xbox 360
Categories: Miscellaneous Electronics
41, Report:
#261326
Posted Date:
Jul 17 2007
Better Business Bureau Sides With The Company, Does Not Help The Consumer At All ripoff Dupont Washington
My situation is as follows:
I went through three Microsoft Xbox 360's in a six month period. All three systems had defects and after the third one only lasted for three days I decided that I was finished. I had contacted Microsoft about each system as it happened. I had put out ...
Entity
Better Business Bureau
Categories: BBB Better Business Bureau
42, Report:
#256594
Posted Date:
Jun 28 2007
Microsoft XBox 360 is sub-standard and Microsoft doesn't care and continues to ship them to consumers this way!! Redmond Washington
In late Dec 2006 I bought my first XBox 360. I had heard about all the bugs with the first shipments and decided to wait and give Microsoft a chance to get through them and put out a better product. So I bought the Premium system, games, and an extra controller.
In April 2007...
Entity
Microsoft
Categories: Miscellaneous Electronics
43, Report:
#251580
Posted Date:
Jun 01 2007
Microsoft XBOX 360 fails, Microsoft fails to help or care about the defective system people got ripoff Overland Park Kansas Nationwide
A while ago I decided to get an XBOX 360. I'd played demos at the stations in stores and some friends had some good things to say about it, and I'd played the first XBOX at friends houses and my brother had an XBOX 1, so I figured it'd be a worthy buy, so I bought one, and for a wh...
Entity
Microsoft
Categories: Miscellaneous Electronics
44, Report:
#215144
Posted Date:
Oct 11 2006
Microsoft Xbox 360 ripoff Brooklyn New york
I purchased my Xbox 360 in May of this year. The system began freezing and shortly there after I received three red lights which means internal failure. I contacted Microsoft and they are charging me 140.00 dollars to repair my system. $140.00 for a system less than 6 months old to ...
Entity
Microsoft
Categories: Miscellaneous Electronics
45, Report:
#214836
Posted Date:
Oct 09 2006
Microsoft Xbox 360 ripoff Texas
I m now going on my 4th Xbox360. They overheat, freeze up, and disk tray sticking ect !
You can only get it fix for free if you got it before 1/1/06 even though many people are saying to this day 10/09/06 they buy one new and it die's in 3 hours or so!
Its $140.00 to get it fi...
Entity
Microsoft Xbox 360
Categories: Electronic Manufacturers
46, Report:
#172246
Posted Date:
Jan 20 2006
Microsoft XBox 360 unfairly discloses the access ability of older Xbox games to 360's harddrive system Redmond Washington
First, I love the entertainment of the video game industry since Atari 2600. This is a billion dollar industry. Game units popularity over the years are based on many aspects. But the most important aspect to me is just plug it in and play. I was lucky enough to purchase the Xbox 36...
Entity
Microsoft XBox 360
Categories: Computer Manufactures